Collections Matrix Manager Avp Northeast And New England Markets
Philadelphia Pa
Support the 9 Regional Business Centers in the Markets total of 7 billion in auto loans outstanding. Communicate corporate initiatives, standards, and priorities to the field. Proactively work with the Managers to ensure consistency and effective execution. Provide manager training, guidance, and oversight for the RBC’s on strategy, policy, audit, and compliance areas. Work with the RBC and Collections Manager to hire, develop talent, and ensure the proper staffing level in each office. Partner with the Market/Regional Managers acting as collections expert advisor. Serve as business lead or subject matter expert while working with business partners across the organization on policies and servicing strategies impacting the collections organization.