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Michael Mitchell Email & Phone Number
Commercial Process and Program Management - Business Excellence and Experience
at
Microsoft
1 work email found
@microsoft.com
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✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Commercial Process and Program Management - Business Excellence and Experience
Location
Ireland, Ireland, Ireland
Company size
Who is Michael Mitchell? Overview
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Quick answer
Michael Mitchell is listed as Commercial Process and Program Management - Business Excellence and Experience at Microsoft, a company with 231118 employees, based in Ireland, Ireland, Ireland. AeroLeads shows a work email signal at microsoft.com and a matched LinkedIn profile for Michael Mitchell.
Michael Mitchell previously worked as Commercial Process & Program Management - Business Excellence & Experience at Microsoft and Global Program Manager: Billing & Identity: Consumer Service and Support Organisation at Microsoft. Michael Mitchell holds Masters Degree, Project Management, 2.1 from University Of Limerick.
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*@microsoft.com
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Profile bio
About Michael Mitchell
Michael Mitchell is a Commercial Process and Program Management - Business Excellence and Experience at Microsoft. He possess expertise in program management, vendor management, cloud computing, project management, outsourcing and 20 more skills.
Listed skills include Program Management, Vendor Management, Cloud Computing, Project Management, and 21 others.
Current workplace
Michael Mitchell's current company
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Microsoft
12 roles · 39 years
Michael Mitchell work experience
A career timeline built from the work history available for this profile.
Commercial Process & Program Management - Business Excellence & Experience
CurrentContinuous improvement and process transformation, focused on enabling operations success through process capability development and leading project-based collaboration engagements
Mar 2019 - Present
Global Program Manager: Billing & Identity: Consumer Service And Support Organisation
Business process and procedure optimisation management (subscription billing, payment, Microsoft Account) enabling the global Microsoft consumer partner billing ecosystem deliver best practice support for our consumer customers.
Jan 2015 - Mar 2019
Group Manager - Pmo: Emea Customer Service & Support
Managed the EMEA CSS PMO team, project delivery governance and overall project return on investment for EMEA Customer Service & Support (CSS).Managed the integration of Skype global customer support infrastructure into the Microsoft Consumer support organisation.
Oct 2011 - Jan 2015
Strategy Planning Lead - Commercial Operations
Project managed the strategic planning initiative "New Business Models Introduction" for Global Commercial Operations.
Sep 2010 - Oct 2011
Group Manager, Pmo Commercial Operations
Managed the PMO function, project delivery governance and overall project return on investment for EMEA Commercial Operations.
2007 - 2010
~3 yrs
Program Unit Manager - Enterprise & Public Sector
Managed the Microsoft EMEA Volume Licensing Programs team with accountability for implementation and delivery of Microsoft Volume Licensing Programs for Commercial Operations.
2004 - 2007
~3 yrs
Manager - Enterprise Business Solutions Team
Established & managed the Enterprise Business Solutions team dedicated to supporting Microsoft’s top 20 Global Volume Licensing Accounts in EMEA.
2001 - 2004
~3 yrs
Retail Operations Manager: Home & Retail Operations Group
Established and management of the first outsourced front-end customer support framework for the new Retail Direct (XBOX) Operations Model for Microsoft EMEA
2000 - 2001
~1 yr
Channel Operations Manager – Full Packaged & Licensing Product Group
Distribution Channel Operations Manager for UK, Nordic, WE & S.E. Africa regions in the first centralised customer service model for the EMEA Operations Centre.
1995 - 2000
~5 yrs
Marketing & Distribution Manager
Open Technologies Ltd
Part of the management team that established the first Direct Reseller of Hewlett-Packard Unix systems in the Irish Market.
1993 - 1995
~2 yrs
Customer Service Support
Direct sales support of mass storage devices for the emerging OEM Irish market. Order management support for large HP3000 systems, and high-end UNIX workstations.
1987 - 1993
~6 yrs
Team & coworkers
Colleagues at Microsoft
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Ashok Vellore
Colleague at Microsoft
Freehold, New Jersey, United States, United States
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AD
Allison Durkan
Colleague at Microsoft
Burlington, Vermont, United States, United States
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FS
Fahim Shariar
Colleague at Microsoft
Dhaka, Dhaka, Bangladesh, Bangladesh
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RC
Ramon Cabanas
Colleague at Microsoft
Asuncion, Asunción, Paraguay, Paraguay
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TS
Timarra Smith
Colleague at Microsoft
Detroit, Michigan, United States, United States
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K(
Kevin (Khanh) Ha
Colleague at Microsoft
Bellevue, Washington, United States, United States
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SS
Sriram Sridharan
Colleague at Microsoft
Redmond, Washington, United States, United States
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Deep Prodseven
Colleague at Microsoft
San Francisco Bay Area, United States
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Dean Pachosa
Colleague at Microsoft
Redmond, Washington, United States, United States
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李
李普洪
Colleague at Microsoft
Guangzhou, Guangdong, China, China
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Ashok Vellore
Colleague at Microsoft
Freehold, New Jersey, United States, United States
View →
AD
Allison Durkan
Colleague at Microsoft
Burlington, Vermont, United States, United States
View →
FS
Fahim Shariar
Colleague at Microsoft
Dhaka, Dhaka, Bangladesh, Bangladesh
View →
RC
Ramon Cabanas
Colleague at Microsoft
Asuncion, Asunción, Paraguay, Paraguay
View →
TS
Timarra Smith
Colleague at Microsoft
Detroit, Michigan, United States, United States
View →
K(
Kevin (Khanh) Ha
Colleague at Microsoft
Bellevue, Washington, United States, United States
View →
SS
Sriram Sridharan
Colleague at Microsoft
Redmond, Washington, United States, United States
View →
DP
Deep Prodseven
Colleague at Microsoft
San Francisco Bay Area, United States
View →
DP
Dean Pachosa
Colleague at Microsoft
Redmond, Washington, United States, United States
View →
李
李普洪
Colleague at Microsoft
Guangzhou, Guangdong, China, China
View →
3 education records
Michael Mitchell education
Masters Degree, Project Management, 2.1
Graduateship, Marketing
Bachelor’S Degree, Public Administration, 2.2
FAQ
Frequently asked questions about Michael Mitchell
Quick answers generated from the profile data available on this page.
What company does Michael Mitchell work for?
Michael Mitchell works for Microsoft.
What is Michael Mitchell's role at Microsoft?
Michael Mitchell is listed as Commercial Process and Program Management - Business Excellence and Experience at Microsoft.
What is Michael Mitchell's email address?
AeroLeads has found 1 work email signal at @microsoft.com for Michael Mitchell at Microsoft.
Where is Michael Mitchell based?
Michael Mitchell is based in Ireland, Ireland, Ireland while working with Microsoft.
What companies has Michael Mitchell worked for?
Michael Mitchell has worked for Microsoft, Microsoft Ireland Operations Ltd., Microsoft Ireland Operations Ltd, Open Technologies Ltd, and Hp.
Who are Michael Mitchell's colleagues at Microsoft?
Michael Mitchell's colleagues at Microsoft include Ashok Vellore, Allison Durkan, Fahim Shariar, Ramon Cabanas, and Timarra Smith.
How can I contact Michael Mitchell?
You can use AeroLeads to view verified contact signals for Michael Mitchell at Microsoft, including work email, phone, and LinkedIn data when available.
What schools did Michael Mitchell attend?
Michael Mitchell holds Masters Degree, Project Management, 2.1 from University Of Limerick.
What skills is Michael Mitchell known for?
Michael Mitchell is listed with skills including Program Management, Vendor Management, Cloud Computing, Project Management, Outsourcing, Pmo, Governance, and Enterprise Software.
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