Michael Mix Email & Phone Number

United States

• Spearheaded the management of a production team, including 4 leads and 40 staff members, dedicated to the creation of portrait wall display products, resulting in a substantial improvement in operational efficiency.
• Successfully $10M+ in annual sales of custom wall display portraits, ensuring consistent delivery of high-quality products.
• Conducted thorough audits and refined production processes to uphold premium quality standards while significantly reducing waste.
• Innovatively streamlined production workflows, achieving a 50% reduction in turnaround time through strategic improvements and creative problem-solving

• Led a comprehensive redesign of the Shipping department, resulting in enhanced operational efficiencies and reduction of shipping errors.
• Overhauled packaging materials and developed new standard operating procedures (SOPs), leading to a reduction in shipping damage.
• Collaborated closely with vendors to address and reduce defects, contributing to a decrease in production waste.
• Ensured the timely and accurate shipment of all guaranteed Holiday orders, achieving a 100% on-time delivery rate

Apple Valley, Minnesota, United States

• Directed a large team of four supervisors and up to 300 employees, managing seasonal fluctuations to meet operational demands effectively.
• Led the store-level replenishment, digital fulfillment, and presentation operations, overseeing $30M in annual sales and driving a 5.33% year-over-year sales growth.
• Expanded digital fulfillment operations to accommodate a 550% increase in demand, ensuring seamless service delivery.
• Pioneered new business models and employee recognition programs that were subsequently adopted as corporate standards.

Apple Valley, MN

• Managed a weekly payroll budget and scheduling framework, covering between 5,000 and 9,000 hours of labor weekly.
• Oversaw staffing, development, and operational accountability at the store level, ensuring optimal workforce performance.
• Led a dedicated HR team of three employees, responsible for managing the needs of 300-500 indirect reports, depending on seasonal demands.
• Acted as a senior advisor to five managers and 17 supervisors, providing strategic HR guidance and support.

Greater Minneapolis-St. Paul Area

• Oversaw grocery replenishment operations and inventory management at the store level, ensuring efficient processes.
• Led a logistics team, including one supervisor and 25 direct report employees, driving productivity and efficiency.
• Achieved a significant 15% sales increase in one of Target’s largest grocery departments, contributing to overall store performance.

Port Alberni, BC

• Successfully navigated a challenging economic environment by increasing sales by 14% during a recession, managing $2M in annual revenue.
• Managed the production of 1K+ value-added products annually, ensuring high-quality output and customer satisfaction.
• Efficiently procured inventory and managed production and sales team, ensuring seamless operations across all fronts.
• Delivered exceptional customer service, handled contractor sales, and managed pricing, inventory control, and merchandising activities.

Tofino, BC

• Led the sourcing and execution of multiple capital expenditure (CAP-EX) projects valued at $250,000 each, completing them on time and within budget.
• Maintained approximately $30M in equipment, facilities, tools, and supplies with zero losses, demonstrating strong asset management skills.
• Developed a work order database that led to a $1 million reduction in mechanical damage, optimizing operational efficiency.
• Established standard operating procedures for a wastewater treatment plant, ensuring full compliance with FDA, CFIA, and ISO 9001 standards.

Vicenza Area, Italy

• Earned recognition as Battalion Soldier of the Month and Soldier of the 4th Quarter in 2006 for exceptional performance.
• Trained and mentored five personnel who went on to receive Battalion Soldier of the Month honors, demonstrating strong leadership and training capabilities.
• Managed and maintained approximately $100,000 in critical equipment with zero losses, showcasing meticulous attention to detail and accountability.
• Supervised a team of five personnel during operations in Afghanistan, ensuring mission success with no losses under challenging conditions.