- Member of TEL Thin Films Formation IPRO team, supporting single wafer deposition tools at Intel’s Ronler Acres site- Working collaboratively with a team of engineers to provide troubleshooting support for TEL CVD and PVD platforms- Supporting TEL Chemical Vapor Deposition Platforms: Triase+ and Episode 1- Supporting TEL Physical Vapor Deposition Platforms: EXIM and LEXIA-EX- Performing hardware/software/firmware modifications to improve the quality and performance of customer tools- Clean Room Compliance: always ensuring to wear the standard PPE to enter the clean room, as well as any additional PPE required for tool maintenance [depending on the materials and chemicals involved] in order to promote a safe working environment

- Analyzed company operations to provide recommendations and solutions that would improve efficiency and increase revenue as part of senior year capstone project.- Created process maps, documented layout, and conducted time studies of backroom operations across Miracle Hill’s three most profitable locations.-Prepared final presentation to explain revisions, best practices, and process improvements of organization’s systems and programs.

- Developed and maintained professional relations between customer, store personnel, and company. - Panned optimal routes based on GPS software and knowledge of local traffic patterns to obtain 99% satisfaction rate from customers across 2,500 deliveries.