Michael Montero Email & Phone Number

Raleigh-Durham-Chapel Hill Area

National Role - United States

US National Enterprise Leader for top MCO client driving retention, growth and business development - delivering value around program benefits: non-emergency medical transportation, remote patient monitoring and other homecare focused services.I strive to continuously improve the client and member experience, fostering customer relationships and creating mutual growth and financial sustainability.

North Carolina, United States

Responsible for supporting 5 MCO's in North Carolina providing Non-Emergency Medical Transportation, meal delivery and personal in-home care services.

Raleigh-Durham-Chapel Hill Area

• Responsible for growing North Carolina sales revenue, initiating new accounts, developing and managing existing customers and promoting Medical Modalities’ wound care portfolio. • Established rapport with gatekeepers to gain trust and secure access to physicians and clinical decision makers during a very challenging time for the industry.

San Francisco Bay Area

• Researched, planned and implemented sales strategies to increase customer retention and developed new business to maximize opportunities though sales calls, product support and training. • Proactively identified and resolved any customer sales and service issues resulting in high levels of customer retention and satisfaction. • Continuously achieved sales targets, e.g., 2020 sales growth of $4M ($2M over target) in a $50M territory (CA, AZ, NV and HI).

San Francisco Bay Area

• Originally recruited to lead sales for a regional startup and became ultimate client liaison to resolve service issues escalated above operations team.• Analyzed market and identified opportunities to close 60 accounts while being top company-wide sales representative in 2015. Exceeded quotas in all years (revenue growth of $0 to $4.2M (2014 – 2017). • Autonomously negotiated pricing and contracts.• Delivered in-service training to medical professionals to drive adoption and sales growth.• Selected as an SME to provide mentorship to the new Southern California operation.

Various

• Promoted through various regions (including Ohio, Canada, California and Eastern United States) after successfully exceeding sales quotas (on average by 20%).• On-boarded the largest Canadian acute care group purchasing organization achieving sales of $30M. • Effectively built long-term trusting relationships with new and existing customers to achieve average annual sales growth of 10%. • Educated customers to effectively utilize products to achieve favorable clinical outcomes, streamline business models and maximize reimbursement.• Responsible for the training/development and on-going management and mentoring of new employees.