Michael Moon Email & Phone Number

Provide inventory forecasting planning and replenishment for multiple locations in North America to support clients including IBM, The Hartford and State Street.Manage nine direct reports and a workforce of 70 to replenish technology inventory in support of client data centers.Manage accounts including new account set-up, accounts payable, payroll, staffing, and expense management.Collaborate with clients and site team members to ensure that clients’ inventory requirements are met to support their business objectives.Use goal setting, Key Performance Indicators (KPIs) and real-time data collection to serve as a baseline for continuous improvement and total customer satisfaction.COMPETENCIESStrategic PlanningTeam Coaching & DevelopmentGoal Setting/KPIsInventory Forecasting/ReplenishmentProject ManagementIT Hardware/PeripheralsChange ManagementOn-Site Client SupportCustomer LoyaltyContinuous Quality ImprovementEXELA TECHNOLOGIES, formerly Novitex Enterprise Solutions & Pitney Bowes 1995 – PresentManagement Services, Stamford, CTINVENTORY CAPTURE & LOGISTICS TEAM LEAD, Stamford, CT 2007 – 2012LEAD TECHNICAL SITE REPRESENTATIVE, IBM Location, White Plains, NY 2000 – 2006TEAM LEADER, United Distillers & Vintners (UDV), Stamford, CT 1999 – 2000TECHNICAL SITE REPRESENTATIVE, Beiersdorf, Inc., Wilton, CT 1997 – 1999TECHNICAL SITE REPRESENTATIVE, Pitney Bowes Credit Corporation (PBCC), Norwalk, CT 1995 – 1997COMPUTER SKILLSMicrosoft Word 2003 & Excel 2007; Outlook Express; Remedy; Order Now; Lotus Notes 8.5; SAP; Use both PC and MAC

Listed skills include Bpo, Outsourcing, Vendor Management, Transition Management, and 2 others.

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  Sacred Heart University, Fairfield, Ct

  Business Administration And Management, General