Extensive experience in IT supporting Banking in both a Technical and Management roles.Strong Leadership skills.Strong organisational skills, able to manage multiple responsibilities, work under pressure and meet demanding deadlines.Ability to negotiate and manage delivery deadlines and conflict resolution.Understanding of Client requested deliverables and use of risk averse procedures.Familiar with and able to co-ordinate with other ITIL roles, such asProblem, Release, Incident and Project Management.Excellent communication skills both written and oral, familiar with presentation of data using a range of Office suite tools and utilities.Familiar with Service Level reporting and creation of Service Level Improvement Plans.
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Change Management- Change Manager Westpac New Zealand AccountIbm Sep 2013 - Jun 2015WellingtonManagement of IBM related Change occuring on this account.Accountable to the Delivery Project Exec IBM NZAdvisory liaison to Westpac IT Major Incident Management.Voting rights on major decision making forums regarding Change and Release.CAB Membership.Review of Project Related Change.Review of Release Management changes and schedules.Advisory role to client across all client related change.Management of Change related Service Level Reporting.Ability to create… Show more Management of IBM related Change occuring on this account.Accountable to the Delivery Project Exec IBM NZAdvisory liaison to Westpac IT Major Incident Management.Voting rights on major decision making forums regarding Change and Release.CAB Membership.Review of Project Related Change.Review of Release Management changes and schedules.Advisory role to client across all client related change.Management of Change related Service Level Reporting.Ability to create and implement Service level improvement plans.Train and co-ordinate IBM change delivery with Technical support staff and Project Managers.Manage training and education of other members of Change team. Show less -
Change Management-Assistant Change Manager Westpac Account Non Integrator RoleIbm Mar 2013 - Sep 2013WellingtonBackup to the Change Manager,ability to chair meeting for both Westpac and IBM. Accountable to the Service Delivery Team.Managing a large Infrastructure and Application change Environment across multiple systems and platforms.Change tool running around 800 changes per month
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Change Management-Assistant Change Manager Westpac Account Integrator RoleIbm Mar 2010 - Mar 2013WellingtonAssistant Change Manager Westpac Account perform an Integrator role managing change process review and relationships between IBM,Westpac and other 3rd party vendors or suppliers.
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Change Management-Change And Problem AnalystIbm Oct 2009 - Mar 2010WellingtonPart of Change team supporting Westpac New Zealand as an integrated account with IBM New Zealand.Trained in Change Management disciplines and procedures.Visibility of Problem Management procedures and reportingITIL Certification Foundation certificate.
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Senior It Technical SpecialistIbm Jan 2000 - Sep 2009WellingtonIT Technician supporting Large systems automation and scheduling.Control/MControl/DControl/BJobtracMVS OperationsAS400 OperationsAutomationJCL
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Senior It Technical SpecialistWestpac New Zealand Limited Oct 1997 - Jan 2000WellingtonLarge systems Mainframe support role. -
Operations Support SpecialistIbm 1996 - 1997WellingtonMVS Operations SupportJCL SupportControl/M SchedulingCA7 SchedulingManual job entryVM OperationsAS400 Operations
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Operations Support ShiftVogel Pty Ltd 1992 - 1995WellingtonMVS OpsCA7 SupportControl/M SupportJCL Support
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Trainee Computer Operator To Shift Supervisor/Team LeadIbm 1980 - 1991WellingtonJoined IBM as trainee Computer Operator and Transitioned to Shift Supervisor and Team Lead. Trained inMVS OperationsVM OperationsAS400 OperationsNetwork Support.Hardware use and maintenanceLarge system device usage Printer Tapes etc.JCL SupportBatch Support.Supervision and training of junior shift staff.Staff rosteringMentoring
Michael Moore Education Details
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IsebItil Version 3 Foundation -
Ibm Global ServicesData Storage Subsystems
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Computer AssociateCa Jobtrac Concepts And Usage
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Trinity College Music1,2 Musical Theory Grade 3 Flute Performance
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Gunnersbury Grammar SchholE-English Maths, D-Physics Tech Drawing Music
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Ibm GtsAs400 System Operations
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Ibm It EducationSo Delivery Client Focus
Frequently Asked Questions about Michael Moore
What is Michael Moore's role at the current company?
Michael Moore's current role is Change Management. Former Change Manager at IBM New Zealand Ltd Now Retired.
What schools did Michael Moore attend?
Michael Moore attended Iseb, Ibm Global Services, Computer Associate, Trinity College Music, Gunnersbury Grammar Schhol, Ibm Gts, Ibm It Education.
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1fullonfishing.co.nz -
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Michael Moore
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Michael Moore
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