Michael Morgenstern Email & Phone Number

• Led the coordination of project IT materials for rotating stores; proactively ensured the early arrival of 35 crucial items onsite, well ahead of the scheduled work day, maximizing operational productivity.• Productivity Catalyst. Cultivated robust external relationships, accelerating procurement cycles; expedited the delivery of 7 essential resources, propelling project team productivity to unprecedented heights with a remarkable 21% increase, amplifying mission effectiveness and operational success.• Cultivated impactful cross-functional alliances with stakeholders and clients; facilitated 7 feedback loops, and nurtured a culture of collaboration, leading to an exceptional product outcome that impressed the project manager and enhanced overall project success.

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• Demonstrated keen foresight by identifying risk factors and inefficiencies in tool management; facilitated the adoption of 12 optimized tools, resulting in a remarkable 38% reduction in task completion time for install teams, significantly enhancing technician capabilities and streamlining mission execution.• Worked hand-in-hand with the company's C-suite, integrating objectives and tools to maximize team potential and drive business outcomes. Led transformative projects, fostered a culture of excellence, and delivered 19% increase in operational efficiency, elevating the company's competitive advantage.• Collaborated with lead technicians to develop and enhance work site maps; meticulously documented high volume critical areas, streamlined processes, and standardized installation procedures, resulting in improved work efficiency and seamless coordination for future operations.

• Skillfully directed technical teams during the installation of a generation II upgrade; expertly navigated through project challenges, meticulously documented updates within SharePoint, and ensured seamless collaboration across IT field support and technical remote departments, resulting in the successful completion of the upgrade within the projected timeline, bolstering mission capabilities.• Proactively addressed resource challenges through regular team engagement meetings; identified and resolved issues swiftly, ensuring optimal allocation of 23 critical assets, while effectively communicating outcomes to stakeholders, bolstering mission success.

Boardman, Ohio, United States

• Skillfully managed a team of 20 employees, ensuring adherence to company standards while overseeing outbound store packaging operations. Orchestrated daily quality checks, optimized production processes, and achieved a remarkable 247% increase in packaging output, bolstering operational efficiency and meeting mission objectives.• Efficient Manager. Spearheaded complaint resolution efforts; meticulously documented shipping order processes, conducted rigorous quality control checks, and ensured timely delivery of 27,000 products, resulting in an impressive 28% reduction in customer complaints and bolstering overall customer satisfaction.

Boardman, Ohio, United States

Lead Ship from Store project manager. Handled daily reports on products, team members and delivery confirmation.Maintained a 95% completion delivery while shipping increased 485% from previous holiday season.Performed excellent that an assistant manager position was offered.

• Guided and mentored a team of 15 Marines, fostering their professional growth and development; provided 45 hours of one-on-one coaching, and inspired a 110% increase in overall performance, cultivating a highly skilled and motivated group of warfighters. • Diagnosed hardware problems, assessed needs, and repaired fiber optic, computers, Marine Corps Common Hardware Suite (MCHS), Satellites, Printers, Cat-5, Coaxal Cable, and radios.• Supported field operations while doing End of Active service required classes.

Kabul Province, Afghanistan

• Diagnosed hardware problems, assessed needs, and repaired fiber optic, computers, Marine Corps Common Hardware Suite (MCHS), Satellites, Printers, Cat-5, Coaxal Cable, and radios.• Provided direct supervision to 4 Marines, supporting professional development through mentorship and education.• Supported and monitored Windows 7 Migration of the entire logistics combat element of 400+ users.• Saved the Marine Corps over $400,000 dollars with computer replacement program.•

Kandahar Province, Afghanistan

• While S6 maintenance procurement manager role. I received Navy and Marine Corps Achievement Medal for direct impact on command-and-control capabilities while deployed to Afghanistan.• Created procurement documents in compliance with Defense Federal Acquisition Regulation Supplement (DFARS) high priority due to deployment for data repair parts. Mainly laptop Motherboards and other parts.• Connected with local supply for GSA vendor orders and regional supply if needed parts were not available for purchase through conventional means.• Tracked orders and receipts while scheduling time to repair said part.

Camp Pendleton Mainside, California, United States

• Developed a company publications program that identified, procured, organized, and maintained over 1,250 publications for 170 tables of authorized material control number.• Identified and completed 78/191 urgent and normal modifications within the company and regimental partner. Increased combat readiness by 21%.• During Logistic Readiness Evaluation (LRE), modifications and publications programs received a recognition of excellence.• Diagnosed hardware problems, assessed needs, and repaired fiber Optic, laptops, satellites, and radios.• Saved the Marine Corps over $1,000,000 dollars in unused and repairable radios and parts.