Michael Morris Email & Phone Number

Melbourne, Victoria, Australia

Develop and execute strategic sales plans and activities to grow sales volume, value, and market share within a defined territory, achieving monthly budgeted sales and distribution targets.Prospect and secure new business, and maintain existing customer base, upselling, and cross-selling product categories to increase stocked product ranges, as well as merchandising and activating promotional activities in accordance with sales plans.Analyse sales forecasts, performance, and budgets, determining the most effective sales and marketing techniques and strategies, ensuring products are sold within guidelines, obtaining maximum profitability.Take ownership of setting up and maintaining a call cycle, including cold calling for new customers and autonomously growing customer accounts, meeting a variety of customer needs.Assist with planograms, including new store set ups, point of buying product placements and implementation, to ensure maximum sales and revenue growth. Foster collaborative and professional relationships with customers and ensure excellent customer service with high customer retention and satisfaction.Resolve customer queries across the range, dealing with all aspects of the relationship, from resolving product complaints, arranging product demonstrations as well as conducting training of retail staff to ensure maximum product knowledge and on-point sales.

Melbourne, Victoria, Australia

Expand new store range and range extensions in customers’ basket of goods, and impart product knowledge at store level, inclusive of product training for retail staff, ensuring end users are sold the correct products to address their needs.Obtain new clients, by taking ownership of cold calling as well as maintaining a regular call cycle.Cultivate and maintain responsive, strong relationships with customers, delivering tailored solutions and closing agreements to ensure customer satisfaction while maximising profit margins.Analyse sales data and formulate insights to guide the review process and provide solid data-based recommendations to grow sales revenue.Work closely and support cross-functionally across all departments in the business, finance, category, field sales, supply chain, and marketing.Evaluate ongoing sales performance and report on activities with recommended improvements to ensure maximum profitability.

Melbourne, Victoria, Australia

Account Manager/ Hardware Specialist at Kinchrome Tools (auto industry high-end tools distributor) where I took ownership of new business development, meeting and exceeding budget expectations and monthly targets, maintaining a regular call cycle and fostering all aspects of the client relationship, inclusive of product training.Account Manager at Hills Industries (a publicly listed industrial conglomerate company) within the home and hardware department, where I was recognised as a top achieving salesperson in Australia and entrusted with new business development, introducing a variety of products to the customer base, training of retail staff and management of liability cases as well as key account management and planning together with executing an exact call cycle.Account Manager at Cornerstone Hardware Brokers (retail services within the hardware industry) accountable for all aspects of the end-to-end sales pipeline as well as advancing collaborative client relationships.