Provided a diverse range of professional services for clients all over New England, which are concentrated in the following areas;Photographic: Hi-Resolution Capture (Digital and/or Film) of newly Assigned Images, Hi-Resolution Digitization from existing Media (Slide, Negatives, or Print), Restoration Services (Aged or Damaged Media), Custom Graphic Design, Print and Publishing ServicesInformation Technology: Network Design and Administration, Satellite Broadband Network Installation / Configuration, SQL Programming and Database Administration, Troubleshooting and Application Support, Visual Basic and .NET Development, Hardware Troubleshooting and Repair, Voice over IP Migration, Process Documentation and End User Training.O/S: Windows NT 4.0, Windows 2000 (Server and Professional), Windows Server 2003, Windows XP Professional, UNIX, Novell.Languages: Microsoft SQL 7.0/2000, Visual Basic, .NET, Access VBA, dBase, Java Script, HTML, DHTML, Pervasive SQL, C++, Pascal, perl, C ShellSoftware: Microsoft Office Suite, Microsoft BackOffice Suite, Citrix XP, Seagate Crystal Reports, Macromedia MX, Adobe Creative Suite, Visual SourceSafe, Mercury WinRunner and LoadRunner Norton AntiVirus, Norton Ghost, Backup Exec, InoculateIT AntiVirus, Great Plains Dynamics, Platinum for Windows, BatchMaster for Windows, Check Factory MICR, Delphi Applidocs, Liberation 5.0, Novient Services, ArcView and ArcInfo (GIS)Hardware: Cisco Routers Switches, Hughes Satellite Modems and DirectWay Systems, Various Wireless Equipment, APC Battery Backups

Currently working 40-60 hours per week as a Proxy Solicitor / Information Agent for Georgeson Shareholders, Inc. Working fast paced, high volume managing both private Top List Accounts, Proxy Fight Team Accounts, and Call Center (predictive dialer) duties. Other duties include Inbound Share Holder questions and Televoting when applicable for both Registered and Beneficial Account holders across all currently active clients. Call list management including Phone Number Appending, list cleaning, and dialer call list generation.

Recruited to reorganize multi-site retail business while maintaining duel responsibility for the management of business operations. Effectively directed management efforts in the areas of customer services, IT infrastructure, accounts payable and receivable, financial reporting and business planning. Successfully turned around an under performing, high-volume business. Improved employee morale by changing the culture, realigning staff, restoring accountability. Led business practice efforts to institute financial controls, annual operating budgets, monthly cash budgets, and reviewed and analyzed variances and cost containment strategies.-Accepting heavy volume of telephone calls, -Doing constant follow ups, making spreadsheets, and daily reports. -Taking orders over telephone, thru purchase orders and entering them in system -Checking stock and availability and dealing with wholesale (domestically and overseas) -Greeting customers and pulling various memo samples from huge memo library. -Doing any general busy office work; faxing, coping, emailing, processing credit cards, maintaining office equipment and computers, running multiple daily errands: going to bank, post office, etc

Installed, configured and upgraded financial and HR software, including Great Plains Dynamics, Platinum for Windows and Abra Suite, and provided other network services for clients throughout New England. Implemented, configured and remotely administered network servers, workstations and network printers using both Terminal Services and Citrix XP. Regularly preformed network and database maintenance, backup administration and Software Update Services both remotely and on-site. Custom program design, coding, implementation and support for stand-alone tools and middleware using Visual Basic, Access and SQL languages. Provided hardware support including troubleshooting, installation and new hardware recommendations. Taught Crystal Reports classes as well as providing custom reporting solutions using Crystal Reports and Report Writer. Routinely designed and implemented Active Directory and NT 4.0 Domain Security Policies.

Main contact for all corporate database and third party software needs. Participated in internal tool development using Visual Basic, SQL and Access VBA.Designed and coded a client/contact manager using Visual Basic. Acted as backup for IT Manager and Network Administrator. Evaluated, installed, customized and technically supported a Web-Enabled SAP design for finance, sales tracking and logistics (Novient). Initiated multi-level corporate training program on use of Novient eServices. Designed and put into practice SQL stored procedure based reporting solution using Crystal Reports 8.5. Headed database repair project for a Unix based Natural Language Query Engine(MAPIT) used to search all US, European and Japanese Patents at

Headed all software and database needs for a multimillion-dollar financial company. Assisted in the design, creation and implementation of a 250 node NT LAN/WAN. Created, compiled and managed a SQL database of over 5 million names covering 46 states. Installed, programmed and maintained a 36 seat predictive dialer, including the addition of a custom "On-Demand" credit pulling module. Organized and streamlined mass mailing procedures and call center efficiency. Responsible for complex reporting solutions using Crystal Reports to query multiple proprietary and SQL databases. Designed, coded and implemented corporate website and scripted secure on-line loan application averaging 120 applications daily.

Conducted habitat and population surveys including banding and radio telemetry of Spotted Owls, Great Gray Owls, Goshawks as well as other Accipiters. Compiled reports of research data using Crystal Reports 4.0 and Global Information Systems, querying topographical and geographical databases. Headed departmental information systems and was responsible for maintenance of the Local Area Network, including software training and troubleshooting.

USS America (cv-66)