Michael Moses Email & Phone Number

Stockholm, Se

Houston, Tx, Us

Responsible for aligned focus on steam turbine products and service solutions for clients in North America through strategic collaboration with multiple internal groups. Ensure that multi-facility projects are represented and client requirements are understood and translated into a winning ,value-added, profitable strategy. Functioned in fast paced manufacturing and service operation requiring focus and ability to set priorities while maintaing flexibility to respond and support the customer’s emergent and unforeseen critical situations. Lead the review of all sales opportunities and open proposals with sales and management teams for the purpose to identify any critical action items needed, as well as validate and develop sales forecast and operations backlog.Managed Order-Management team for the processing and efficient execution of contracts through all facets of the organization - Engineering, operations, Project Management and field service through clear communication with the customer.Developed increased level of application knowledge and expertise for team through training, mentoring and fulfilling specific development needs resulting in increased efficiency and contributing to overall profit contribution to the business unit.

Houston, Tx, Us

Managed $10M Key Account for North America. Responsibilities include working with numerous facilities and business units to provide standard and complex engineered solutions to steam and gas turbine applications. Managed and grew lucrative parts and service contracts worth approximately $4M annually. Identified new opportunities to expand product portfolio resulting in increased revenue and profitability potential. Drove adherence to stringent OEM qualification process requirements for approval by new business units. This position required working closely with all aspects of the organizations, Engineering, Operations, Supply Chain, Logistics, Customer Service, Field Service as well as commonly work directly with the end user. Responsible for performing business reviews with Sr. Management teams. Supported the efforts for root cause analysis and corrective actions when needed. Managed a team of Order Managers to ensure orders and projects were executed efficiently and per contract requirements

Houston, Tx, Us

Managed internal team of Product and Order Managers for the complete execution of proposals and orders for products and services related to steam turbine applications. Guided the collaboration between customers and all key internal facets to clearly communicate and understand the needs and expectations required to meet contract commitments. Worked closely with Engineering, Manufacturing, Supply Chain, Project Management, Field Services, and Quality Assurance to set multiple customer priorities in order to manage stable work flow in all downstream groups (Engineering, Manufacturing, Inspection, shipping) - resulting in high level of customer satisfaction.Served as primary contact when product or service related issues developed. Instrumental in engaging the essential representatives to ensure the resolution is reached along with determining any applicable root cause analysis. Drove efficiencies and improved profit by working closely with management team on a variety of projects and initiatives.Provided training and development of employees as their professional careers developed

Stockholm, Se

Developed and Implemented business and marketing communications plans. Design and manage the fulfillment of regional strategies to ensure goals are in line with national and divisional business objectives. Provide Product and Sales Training

Stockholm, Se

Responsible for New York State and New England in the B2B sale of compressed air products and engineered solutions. Worked directly with privately owned and operated OEM distributors to achieved outlined sales goals for marketshare growth and profitability. Achieved sales targets $3M annually, by developing sales and territory plans and implemented strategies to support the distributors. Identified and managed a secondary channel of distribution with "Tier II" dealer network which offered specific products in undeveloped markets and customer bases - the result was 30% growth in product segment.Provided product and application training and seminars to distributors, end users engineering firms and OEMs packing compressed air systems.

Stockholm, Se

Achieved sales goals of $1M annually in Northern California sales territory selling compressed air products and engineering solutions directly to end users. Developed new territory for compressor center that was not previously represented. Built a strong customer base by cold calling, developing consultative relationships and understanding customer needs in a variety of applications: Automotive, marine, pharmaceutical, industrial and laboratory applications.