Michael Motes Email & Phone Number

Birmingham, Alabama, United States

Product Owner for initiatives within the Treasury Management Payables and Receivables, Account Analysis, Liquidity, and Card Payment Groups.  Assisted Product Managers with identification and prioritization of strategic product goals Collaborated across project teams to craft and refine Epics, Features, and Stories Monitored and groomed the project back logs

Birmingham, Alabama

Responsible for data creation, analysis, and distribution for Card Systems and Treasury Management Product revenue, trending, opportunity, and audits. Executed canned and ad hoc report requests from Sales, Product, and Executive Management. Supported teammates in product upgrade initiatives through business case development, requirements gathering, and other various project support functions.

Birmingham, Alabama, United States

Managed the Commercial Single Sign On Portal, BAI, and Managed File Transfer products. Responsible for building and executing the strategic direction for the Treasury Management products interfacing through the Commercial Single Sign-on Solution. Monitored market, technology and competitive trends to establish priorities for enhancing the client experience and security. Developed Strategic Plan for Single Sign-on Solution, including feature/functionality assessment (present and future); competitive analysis; market segmentation and positioning for Regions; financial and pricing analysis; security and risk analysis; and management reporting. Developed requirements for initial roll out and managed enhancements going forward. Developed and executed customer communications, training, surveys, and focus groups, using feedback to refine our product capabilities. Maintained protocol documentation, customer and sales training, issue resolution, and was the key resource and Customer touch point for all platform conversions and upgrades for the Managed File Transfer / Delivery Channels product

Birmingham, Alabama Area

Drove Treasury Management, Depository, and Card revenue growth. Built and maintained client support structure for National Corporate and Real Estate Customers (50 National RE and 40 National Corporate) across the US. Analyzed customer cash flow needs and presented options to optimize payment and collection processes resulting in increased liquidity. Multiple Chairman’s Club Recipient / Top revenue producer annually

Birmingham, Alabama, United States

Client relationship development and revenue generation through Depository, Card, and Treasury Management Services growth for the National, Commercial, and Residential Real Estate Group. Supported 30 Relationship Managers across Alabama, Mississippi, Georgia. Multiple Chairman’s Club Recipient / Top 5 revenue producer annually

Birmingham, Alabama Area

Managed a small team of developers for the TM line of business. Responsible for design, development, testing and deployment of applications across TM. Provided 24x7 system support and consultative direction to internal sales and external clients.

Birmingham, Alabama Area

Worked with customers to design, develop, and execute custom EDI origination and Reporting apps. Reengineer our complete EDI reporting application (which the vendor built), added configurable error reporting. Technical customer support and systems testing