Michael Muench

Michael Muench Email and Phone Number

Account Manager at SpotMe using event technology to help drive meaningful engagement for enterprises. @ SpotMe
lausanne, vaud, switzerland
Michael Muench's Location
Greater Chicago Area, United States
Michael Muench's Contact Details

Michael Muench personal email

Michael Muench phone numbers

About Michael Muench

Michael Muench is a Account Manager at SpotMe using event technology to help drive meaningful engagement for enterprises. at SpotMe. He possess expertise in leadership, leadership development, powerpoint, microsoft office, training and 12 more skills. Colleagues describe him as "As the Director of Professional Services at SpotMe, it is my pleasure to recommend Michael. Michael has worked at SpotMe as a Project Manager for less than a year. He rose to the top of a candidate pool of over 80 applicants with his experience and attitude. I value Michael’s attention to detail and ability to work make projects seamless for clients. He is unflappable in the face of challenges and his calm demeanor inspires others to stay focused. Michael brings a focus on engagement that drives key metrics for success. I am so glad we selected Michael to join the team at SpotMe!"

Michael Muench's Current Company Details
SpotMe

Spotme

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Account Manager at SpotMe using event technology to help drive meaningful engagement for enterprises.
lausanne, vaud, switzerland
Website:
spotme.com
Employees:
112
Michael Muench Work Experience Details
  • Spotme
    Customer Success Manager / Account Manager
    Spotme Aug 2022 - Present
    • Retain and grow an existing book of accounts. • Build trust with existing champions/decision-makers, and prospects to build relationships with new buyers/users within the account.• Build expansion plans with the support of the head of sales and lead deployment to drive the growth of accounts• Understand customers’ needs and make personalized recommendations to ensure customers are successful using our SpotMe platform.• Respond to inbound requests from new users and affiliates within existing accounts, present the product, run demos, scope and quote additional services, and track new opportunities for closure.• Partner with the implementation team to onboard new accounts and user groups• Partner with the solution architect to build integrations with systems of record (CRM, marketing automation platforms, identity providers) and other enterprise IT systems.
  • Spotme
    Senior Project Manager
    Spotme May 2021 - Aug 2022
    • Lead our largest and most complex projects with our most critical clients to deliver seamless events, particularly in the virtual space including corporate development meetings, sales trainings, user group conferences, etc.• Serve on SpotMe Operations Task Force groups to continually evolve working practices and enhance the SpotMe experience• Utilize experience as Project Manager to provide expertise to current Project Managers and Event Coordinators in training• Deliver enthralling and augmenting interactivity sessions and help the participants utilize the app during their event• Expand business by successfully delivering our service, following best practices and high-quality standards• Oversee a small team of direct reports
  • Spotme
    Project Manager
    Spotme Aug 2019 - Apr 2021
    Chicago, Illinois
    • Oversee the creation of mobile applications for events, including corporate development meetings, sales trainings, user group conferences, pharmaceutical marketing meetings, etc.• Use SpotMe's powerful Backstage CMS interface to tailor each app to individual client's wishes• Oversee the planning and execution of online virtual events, including live streaming, participant polling, personalized agendas, and digital networking • Travel to events and provide clients with the real SpotMe experience• Set up failure-proof network and AV system in exciting and challenging locations• Deliver enthralling and augmenting interactivity sessions• Help the participants make the best of the app during their event including troubleshooting• Leading projects to bring the client experience one step further• Expand business by successfully delivering our service, following our best practices and high quality standards
  • Intersport
    Assistant Account Executive: Field Marketing Specialist
    Intersport Jan 2017 - Apr 2019
    Chicago, Il
    • Oversaw event execution in coordination with Smithfield Foods Deli Shopper Marketing Team and agencies as necessary• Lead execution of event sponsorship, sales contests, corporate hospitality, sampling events as in-market representative• Helped build innovative programs based on Smithfield Foods' brand initiatives and kickstarted contract negotiations for event sponsorships in targeted markets• Explored & recommend events & programs in key markets• Secured local vendors for specific assets needed to execute marketing tactics (i.e Staging Companies, Caterers, Creative Printing, Celebrity Endorsers, Country Music Artists)• Managed run of show meetings with Sales, Retailer, Deli Shopper Marketing Team, and other parties onsite• Served as onsite liaison between Intersport/Smithfield and local event coordinators to ensure fulfillment of sponsorship contracts and handle all event logistics onsite including hiring, training, and management of temporary onsite staff• Managed all onsite event assets while ensuring maximum visibility at events• Interacted with customers face-to-face at onsite marketing event executions as the face of Deli Shopper Marketing• Generated Post-Event Recaps inclusive of Event Summary, Key Results/Metrics, Media Report, & Photos• Explored various prize options and negotiate pricing when applicable for client Sales Contests• Processed prize requests for client once Sales Contests are completed and maintain Sales Contest Fulfillment Tracker• Assisted with coordination for incremental customer programs (i.e. Corporate Lunches, Brand Initiatives, Food Shows)• Built efficiencies and through scheduling and tracking deadlines• Fulfilled miscellaneous requests from Smithfield Foods Deli Shopper Marketing Team as needed• Assisted with various Intersport property events including the Under Armour All-America Football game, College Home Run Derby, State Farm All-Star Football Challenge, NaplesNEXT Ideas Festival, and 3X3U National Championship
  • Intersport
    Tour Manager
    Intersport Oct 2016 - Dec 2016
    Chicago, Il
    Tour Manager for U.S. Cellular's Most Valuable Coach Program• Oversaw the planning and logistics for award ceremonies at high schools across the country including travel to and from, display setup, and interactions with school representatives• Responsible for speaking duties in front of high school students, faculty, and local media• Coordinated with coaches, school administrators, and client representatives to plan ceremony, often times requiring last minute problem solving and in-the-moment decision making• Oversaw brand ambassadors at each event working touchpoints with students and staff, and distributing branded premiums• Distributed tickets for the 2017 Under Armour All-America Football game
  • City Of Englewood
    Recreation Specialist
    City Of Englewood Jul 2015 - Jan 2016
    Englewood, Nj
    • Planned, developed, and implemented a variety of recreational activities and supervised the progress of each activity in facilities• Oversaw assigned functional areas of the facility such as gymnasium, auditorium, athletic fields, and ice arena• Created marketing materials for schools and residents showcasing programs and activities• Developed ideas to find efficiencies in office work, ice arena, and all programs and events
  • Major League Soccer
    Partnership Marketing Consultant
    Major League Soccer Feb 2015 - Jul 2015
    New York, Ny
    • Assisted with managing partners of Major League Soccer (MLS) and Soccer United Marketing (SUM)• Organized partner assets including pool tickets and player appearances• Managed Mexican National Team (MNT) merchandise inventory for partners • Handled department’s budget (tracking invoices, check requests, and sponsorship billing) • Created comprehensive Activation Recaps for Partners and Properties• Developed strategic partnership proposals for a variety of brands • Served on planning committee for the 2015 Chipotle MLS Homegrown Game
  • Major League Soccer
    Partnership Marketing Intern
    Major League Soccer Feb 2014 - Feb 2015
    New York, Ny
    • Assisted with managing partners of Major League Soccer (MLS) and Soccer United Marketing (SUM)• Planned and aided the execution of MLS and MNT events• Helped provide market research for MLS and SUM partners to aid in their marketing/activation plans • Assisted with the creation, planning, and execution of the inaugural Chipotle MLS Homegrown Game in 2014
  • Columbus Crew Sc
    Corporate Partnerships Intern
    Columbus Crew Sc Aug 2013 - Nov 2013
    Columbus, Oh
    • Corporate Partnerships Research - Developed comprehensive reports on: 1) specific sponsorship categories and industry trends; 2) other MLS teams’ sponsors; 3) other Columbus/Ohio-based sports franchises’ sponsors; and 4) other specific projects and assignments• Corporate Partnership Proposals/Recaps - Provided assistance to the department with photos, activation numbers, and Scarborough Research for the creation of partnership recap presentations for current partners. • On-Site Game-Day Tasks - Activation of all Corporate Partner elements during Crew home, games, international exhibitions and ancillary Crew Stadium events (ie. signage, in-game promotions, premium item give-aways, mascot performances, etc.)• Corporate Partnerships Activation - Assisted in fulfilling all corporate partner commitments, including: 1) game-day elements; 2) grassroots marketing campaigns; 3) interactive/electronic media; 4) hospitality; 5) all other specific to each partner.• Activation Volunteer for FIFA World Cup Qualifying match between the United States and Mexico
  • The Ohio State University
    Graduate Assistant - Competitive Sports
    The Ohio State University Sep 2011 - May 2013
    Columbus, Ohio Area
    Programming:• Assisted with the planning and organization of a comprehensive competitive sports program for a university community of 60,000 students• Provided paraprofessional oversight to 60 sports clubs that includes 1,800 participants and 40 intramural sports that attracted over 20,000 participants annually• Coordinated and created structured intramural tournaments, leagues and events for the university community; which includes purchasing equipment and supply needs, organizing an efficient registration process and strategically scheduling contests• Expanded the competitive sports program based on participant interest, command directives and available resourcesStudent & Leadership Development:• Provided continual staff development and training opportunities with the focus of best/current practices, tremendous customer service and quality execution of programs• Facilitated sport club presidents’ meetings on topics related, but not limited to, leadership approaches and techniques, conflict management, development opportunities, etc.• Conducted effective job performance evaluations dailyAdministrative:• Recruited, hired, trained, scheduled and supervised 36 intramural supervisors, 10 sport club supervisors, over 200 student officials, scorekeepers and equipment managers annually• Completed and submitted program evaluations upon the conclusion of each intramural event that includes assessment information, statistical data, participant feedback and staff learning outcomes• Ensured hiring and payroll processes were successfully completed punctually and accurately• Evaluated, revised and developed program and sport rules, policies and procedures for various offerings within the Competitive Sports program• Provided customer service to Competitive Sports participants, including responding to general questions promptly, clarifying policy and procedure accurately, and conducting participant accountability meetings for unsportsmanlike incidents effectively
  • Ellsworth Community College
    Assistant Men'S Basketball Coach
    Ellsworth Community College Sep 2009 - May 2011
    Coaching responsibilities:• Coordinated film exchange with other teams in the ICCAC and NJCAA• Aided in scouting of opponents though watching games and in-depth film breakdown• Daily recruitment of high school seniors• Developed skills of players to prepare for a transition into a 4-year programTeam achievements:• 2009-2010 Iowa Community College Athletic Conference Champions• Coached 8 athletes to All-Region honors
  • Iowa State University
    Student Manager - Men'S Basketball
    Iowa State University Aug 2006 - May 2009
    Coaching Responsibilities and Administrative Duties:• Prepared and assisted practices by setting up drill stations, film necessities, shot and game clocks; provided assistance rebounding and passing for drills and wherever needed as an extension of the coaching staff• Assisted with film exchange with other NCAA teams, daily filming of practices, games, and opponents for scouting purposes; provided required copies of game film for opposing teams• Maintained office duties including preparing paperwork for visiting recruits; filed paperwork for coaches; created a bi-monthly newsletter that was distributed to alumni, donors, and high school coaches across the state of Iowa

Michael Muench Skills

Leadership Leadership Development Powerpoint Microsoft Office Training Social Media Public Speaking Microsoft Excel Microsoft Word Marketing Customer Service Event Planning Event Operations Event Marketing Sports Industry Sports Marketing Relationship Building

Michael Muench Education Details

Frequently Asked Questions about Michael Muench

What company does Michael Muench work for?

Michael Muench works for Spotme

What is Michael Muench's role at the current company?

Michael Muench's current role is Account Manager at SpotMe using event technology to help drive meaningful engagement for enterprises..

What is Michael Muench's email address?

Michael Muench's email address is mj****@****ail.com

What is Michael Muench's direct phone number?

Michael Muench's direct phone number is +131972*****

What schools did Michael Muench attend?

Michael Muench attended The Ohio State University, Iowa State University.

What skills is Michael Muench known for?

Michael Muench has skills like Leadership, Leadership Development, Powerpoint, Microsoft Office, Training, Social Media, Public Speaking, Microsoft Excel, Microsoft Word, Marketing, Customer Service, Event Planning.

Who are Michael Muench's colleagues?

Michael Muench's colleagues are Zach Lentino, Arda Uzal, Jennifer Hall, Viktor Mitrev, Polina Vladimirova, Bar Cohen, Stéphanie Abbt.

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