Michael Murr Email & Phone Number

Mcdonald, PA, US

Pittsburgh, PA

 Newly created position aimed at proactively identifying issues prior to causing incidents Reviewed, planned and remediated low firmware levels for over 5,000 AIX, Solaris and LINUX servers by working with vendors and other internal teams within a 6 month timeframe Hosted weekly follow-up and strategy sessions Identified, planned and scheduled for.

Pittsburgh, PA

 Responded to all audit requests for UNIX within given timeframes Key clients: Booz Allen, KPMG, Sarbanes-Oxley Internal Audits for Compliance, Federal Regulatory, Segregation of Duties, Approval Authority Supervised team of 4 UNIX security professionals Performed yearly reviews and provided feedback and insight on job performance Conducted weekly.

Pittsburgh, PA

 Supervised team of 14 engineers; 6 based in US and 8 in India Managed the support of over 13,000 UNIX servers for Test, QA, and Production Developed and implemented process to grant elevated access on a temporary basis Produced metric reports to present status to senior management On-call 24 x 7 for escalation of issues by my team or senior.

Pittsburgh, PA

 Co-created new department inside the service desk for the expedient resolution of severe-impacting incidents Led a team of 6 MIMs as part of Major Incident Management team Created templates for incident follow up, global communication within the organization, and rating the handling of each incident Worked daily with senior management and multiple.

Pittsburgh, PA

 Created and led team of 6 Unix administrators for newly created Customer Service Desk (CSD) Administered over 400 UNIX systems with team of 6-7 individuals Created processes / guidelines for managing and maintaining the UNIX infrastructure Created processes / procedures for helpdesk to follow when resolving common problems Created menu options for.

Pittsburgh, Pennsylvania

 Personally responsible for 40 Sun servers and 5 HP servers Responsible for and built 20 checkpoint firewalls and performed upgrades, rule changes and regular maintenance Implemented Service Guard for HP servers in first use of clustering software within Mellon Participated in Y2K upgrades and overall system preparation Performed hardware upgrades for.

 Helped implement Solaris UNIX server environment as transition from NCR platform and became the main system administrator Last ½ year with company was spent as network administrator / telecom administrator