Engaged in direct customer interactions, fostering positive relationships and understanding their equipment maintenance needs and preferences.Provided excellent customer service by promptly addressing inquiries, concerns, and requests related to equipment maintenance and repair.Built rapport with clients through effective communication and a proactive approach to meeting their needs.Conducted routine inspections and preventive maintenance tasks on wheel loaders, dozers, excavators, gensets, cranes, and motor graders to ensure optimal performance and longevity.Utilized diagnostic tools and equipment to troubleshoot mechanical, electrical, and hydraulic issues, identifying problems and determining necessary repairs.Performed repair work, including replacing faulty parts, repairing hydraulic systems, and fixing electrical issues, to keep equipment operational.Managed inventory of spare parts, ordered parts as needed, and maintained documentation of maintenance activities and repairs performed.Adhered to safety protocols and procedures to prevent accidents and injuries, ensuring compliance with regulations.Provided training and support to other technicians, contributing to team capabilities and effectiveness.Conducted performance tests on equipment after maintenance or repairs, making necessary adjustments to optimize performance.Responded promptly to equipment breakdowns, minimizing downtime and disruptions to operations.Followed environmental regulations and guidelines when handling hazardous materials and disposing of waste.

Maintained, inspected, and repaired various types of construction equipment, including forklifts, diesel generators, Reach Stackers, heavy equipment (Mulag, Cranes, Vibration Rollers, Motor Graders, Dozers, and Backhoe Loaders).Conducted precision pressure testing on hydraulic systems and components of construction equipment, diagnosing faults and maintaining comprehensive records to support ongoing system improvements.Possessed profound knowledge of repairing and maintenance techniques for mechanical and electrical issues in construction equipment, forklifts, and tow trucks.Diagnosed and repaired hydraulic and electrical problems, overhauled diesel engines, and performed hydraulic fitting on hydraulic hose pipes.Identified spare parts using catalogs and assisted in the sales of spare parts for all construction equipment and material handling equipment.Ensured that technical reports, including timesheets, were submitted on-time and accurately, providing an in-depth account of the work carried out.Installed and mounted hydraulic quick couplers, hydraulic jackhammers, motor grader cabins, blades, and electrical wire harnesses.Performed Pre-Delivery Inspection (PDI) for all construction equipment to ensure that units were delivered in excellent condition to customers.Validated all parts requests and submitted them to the parts department in a timely manner.Set up and conducted tests of complete units and parts, simulating actual use.