Engineering Technician
CurrentEngaged in direct customer interactions, fostering positive relationships and understanding their equipment maintenance needs and preferences.Provided excellent customer service by promptly addressing inquiries, concerns, and requests related to equipment maintenance and repair.Built rapport with clients through effective communication and a proactive approach to meeting their needs.Conducted routine inspections and preventive maintenance tasks on wheel loaders, dozers, excavators, gensets, cranes, and motor graders to ensure optimal performance and longevity.Utilized diagnostic tools and equipment to troubleshoot mechanical, electrical, and hydraulic issues, identifying problems and determining necessary repairs.Performed repair work, including replacing faulty parts, repairing hydraulic systems, and fixing electrical issues, to keep equipment operational.Managed inventory of spare parts, ordered parts as needed, and maintained documentation of maintenance activities and repairs performed.Adhered to safety protocols and procedures to prevent accidents and injuries, ensuring compliance with regulations.Provided training and support to other technicians, contributing to team capabilities and effectiveness.Conducted performance tests on equipment after maintenance or repairs, making necessary adjustments to optimize performance.Responded promptly to equipment breakdowns, minimizing downtime and disruptions to operations.Followed environmental regulations and guidelines when handling hazardous materials and disposing of waste.