Michael Navin Email & Phone Number

Review operational reports to ensure compliance, manage the execution of all operations and receiving SOPs, oversee all facilities maintenance and housekeeping standards, Responsible for MOS ownership and shortage control audits, revamped receiving processes to promote enhanced efficiency. Coach and develop staff to produce enhanced customer experiences.

Lead receiving team of 18 employees. Monitored inbound/outbound receiving processes (dock security, DC trailer processing, and merchandise floor-readiness). Accurately forecast workload and allocate resources as necessary. Process soft/hard line inventory timely, help coordinate merchandise deliveries. Spent 2 years as department manager on sales floor.

Managed four different departments, improved inventory turnover and monthly departmental regional review ratings, provided motivation to employees storewide by developing a successful incentive program to boost number of new store charge accounts, ensured proper merchandise and visual presentation standards, evaluated employee performance and trained new.

Managed people in up to 14 individual departments within two separate zones, worked on inventory control for semiannual inventories. Front-end experience including money room, deposits and customer service department, receiving responsibilities, trained new associates/managers. Worked on a management operations team during inventory time. Member of store.