Led commercial client transition management team, guiding seamless transitions between product generations.• Developed product marketing solutions for transition management team that reduced $100M annual operating budget 20% YoY, saving company $49M over 3 years.• Improved algorithm responsible for Excess and Obsolescence risk tracking, resulting in more accurate demand planning decisions.• Published recurring product transition management reports and scorecards, increasing active users in the Client Transition Management Microsoft Teams channel from 10 to 115 over 3 years.• Developed an automated transition curve dashboard using advanced Excel formulas and macros, unifying executive communication and saving at least 10 transition managers an estimated 2 hours of work per week.• Scaled commercial program management solutions across consumer LOBs, enhancing operational efficiency.• Spearheaded addition of dual SSD boot and storage options to Alienware’s 16th generation desktop product roadmaps, simultaneously increasing customer satisfaction and profit margin.

Developed tools and processes to support the strategic planning and execution of commercial product transitions.• Analyzed product lifecycles, audited demand forecasts, and tracked sales for commercial client programs, executing the accurate and timely planning of Excess and Obsolescence risk mitigation strategies.• Recommended and implemented large order opportunities that mitigated over $10M of Excess and Obsolescence risk.• Modernized client transition management collaboration in a remote work environment, creating and administering a dedicated Microsoft Teams channel, and reducing reliance on email and in-person meetings.

Forecasted and managed material inventories, ensuring timely availability and efficient supply chain operations.• Managed end-of-life SKU availability in sales channels for commercial client programs, maintaining accurate product catalogs and customization options.• Reduced negative customer experience by resolving over 10,000 order deviations as master scheduler for global ODMs.

Analyzed and optimized the costs of procuring networking hardware and services.• Drove cost reduction targets and supported negotiations for networking programs, securing competitive pricing agreements that helped retain and acquire customers.• Streamlined financial reporting as team subject matter expert for proprietary cost management software.

Improved end-to-end fulfillment processes and analyzed logistics data.• Developed demand forecast algorithm to predict trailer requirements for third-party logistics provider (Schneider National) managing $6B of FTL shipments from Foxconn Juarez across the USA-Mexico border, improving trailer forecast accuracy from 50% to 85%.• Completed 4DX on-time delivery project to improve the Perfect Order Index from 90% to 98%.• Managed all US shipping lead times by zip code, guaranteeing timely updates based on seasonality, holidays, weather events, and supply chain interruptions.

Analyzed retail order backlogs and addressed operational inefficiencies. • Developed report that identified supply shortage risk for major US retail customers, including Best Buy and Walmart, over a rolling 26-week period.• Created proactive processes that anticipated and mitigated delays with our ODM partners, improving on-time delivery performance from 87% to 97%.

Ensured accurate tracking and management of chemical resources and compliance documentation.• Operated proprietary product-development lifecycle management software, SMART Formulator, and collaborated with software’s creator on feature requests and troubleshooting.• Processed over 750 certificates of analysis, material safety data sheets, and chemical specification sheets, maintaining accurate chemical inventory data for research scientists.