Michael Nester Email & Phone Number

Licensed Public Adjuster specializing in self insured automobile damage claim recovery. Primary clients: Auto Rental Industry.

Effectively managed large file loads. While at both PurCo and SDI typically managed 350 – 450 consecutively open claims in a timely manner with all claims being worked at least once during any 30 day cycle while higher prioritized claims were worked more often—between every 2 to 10 days.Excelled in locating point of contact information for individuals, business, and insurers using internet tools. For example: Proficient in the use of “Accurint” a public records database available only by subscription; as well as “Experian” for credit checks, and “Safer” an insurance database for over-the-road truckers.Completely and concisely compiled claim demands including all necessary supports such as proof of loss, proof of payment, documents demonstrating liability; then, submitting the respective claim demands via e-mail, fax, or mailing to a direct physical address.Successfully and repeatedly negotiated settlements exceeding client and employer minimum recovery requirements. Over the last 7 ½ years with both PurCo & SDI exceeded the minimum requirement 85% of the time. Skillfully compiled and submitted arbitration applications against the insurers of at-fault parties who refused liability. These arbitration applications were submitted to Arbitration Forums, Inc. and included: incident information, facts of the claim, my contentions, and the evidence necessary to support the contentions

Efficiently reviewed all new claims in a timely manner. Reviewing a claim included searching the source documents, sometimes hundreds of pages, for proof of loss, proof of payment, liable parties, and possible payment sources such as insurance policies or uninsured at-fault parties. This was accomplished within the time constraints established by management usually 24-48 hours.Fearlessly and with the professional courtesy everyone deserves made the cold calls and follow-up calls as necessary to: advise at-fault parties of the claim and their respective liability, investigate unknown details of a claim and learn who is liable, obtain insurance policy information, and recover damages all while adhering to the guidelines of the Fair Debt Collections Practices Act (FDCPA) and the Unfair Claims Settlement Practices Act. Tenaciously followed up on all claim demands to recover payment and bring the claim to a positive resolution as quickly as possible. My goal was to bring a claim to resolution working it no more than 8 times during its “Open” period.Presently hold the PurCo Fleet Services record for largest amount of recovered cash retained in any one month: $43,500.Compassionately managed long term payment plans for those uninsured individuals who did not have the money to pay their respective damage claims. Both at PurCo Fleet Services and Subrogation Division, Inc. I executed promissory notes, began the monthly recovery process recovering the largest amount the debtors could pay regularly each month, managed the recovery on a monthly basis and used specific collection tools when a debtor defaulted.