Michael Nourse

Michael Nourse Email and Phone Number

Business Operations Specialist @
Michael Nourse's Location
Canton, Massachusetts, United States, United States
Michael Nourse's Contact Details

Michael Nourse work email

Michael Nourse personal email

About Michael Nourse

In addition to the experience I have listed my family has owned and operated a photography studio here on the South Shore for over 70 years that I have worked at since I was 13 and I am a member of three town boards and Vice President of a non profit organization here in town.I have substantial experience managing, selling and supporting a wide range of technical products including software, hardware and network architecture. My business development careers have covered a wide range of industries but they have all been connected with the common thread of providing supreme service of critical business elements to just about every type of business there is and I excel at resourcing the internal team to create solutions for customers.• Desire to participate in professional development and take on new responsibilities.• Self-motivated and comfortable working both independently and as part of a team.• Customer service, customer relationship, field sales, and retail sales experience.• Ability to perform at a high level in a fast paced environment.• Customer/client focused with strong computer skills and excellent interpersonal skills.• High ethical standard and a willingness to comply with professional expectations.• Ability to communicate clearly and effectively.• Demonstrated history of dependability.

Michael Nourse's Current Company Details
Package Concierge

Package Concierge

Business Operations Specialist
Michael Nourse Work Experience Details
  • Package Concierge
    Installation And Maintenance Manager
    Package Concierge Sep 2016 - Present
    Medfield, Ma
    Oversee product installation operations and logistics, as well as service and maintenance of all Package Concierge product lines.Discovered process gaps during rapid growth in Sales volume and helped develop streamlined process flows to facilitate logistical and installation growth by nearly 1,000% in 2017Implemented communication and coordination processes with third party vendors, which led to an average installation profit margin of 25%Developed process improvement projects derived from business strategy initiatives to reduce waste and promote efficiency.
  • Litemor
    Sales Manager
    Litemor 2013 - 2016
    Norwood, Ma
    Sales and Operations for a commercial lighting distributorProvide cost saving analysis and ROI for replacement or retro fit LED lighting projectsDetermine eligibility for MassSave and other energy savings incentive programsCoordinate installation with contractors and other vendors for retro-fit projects
  • Online Trading Academy
    Education Counselor/Presenter
    Online Trading Academy 2007 - 2013
  • Porter & Chester Institute
    Career Program Specialist
    Porter & Chester Institute Dec 2009 - Oct 2011
    Canton, Ma
  • National Amusements
    Claims Supervisor
    National Amusements Mar 2004 - May 2007
    Maintained, processed and investigated general liability, property and workers compensation claims for 90 location movie theatre chain.Negotiated resolution and settlements of general liability claims with patrons and attorneys.
  • Ctc Communications
    Senior Operations Specialist
    Ctc Communications Dec 2001 - Oct 2002
    Provided technical support for field of 300 operations staff on newly implemented OSS.
  • Ctc Communications
    Branch Operations Manager
    Ctc Communications Aug 2000 - Dec 2001
    Managed a staff of 16 Professionals which maintained $17.7 million of annual billing revenue.Performed on-site reviews with customers to strengthen relationships aimed at long term customer satisfaction and retention.On call 24x7 for resolution of all customer service issues and outages.Recruited, motivated, provided performance evaluations, coached employee development and trained enterprise sales consultants.
  • Ctc Communications
    Network Operations Center Provisioning Engineer
    Ctc Communications Jun 1999 - Aug 2000
    Responsible for complete implementation of On-Net converged service networks.Developed methods and procedures for newly created On-Net converged service access.
  • Ctc Communications
    Network Executive
    Ctc Communications Jun 1997 - Jun 1999
    Primary support contact for customer repair and billing issues.Provided tailored support focused on service quality, problem resolution and performance.Responsible for the execution of sales strategies to protect and generate revenue.
  • Rodman Ford Sales
    Sales Manager
    Rodman Ford Sales Jan 1993 - Jun 1997
  • Rodman Ford Sales
    Sales Supervisor
    Rodman Ford Sales Jan 1991 - Jan 1993

Michael Nourse Skills

Salesforce.com Email Marketing Customer Service Management Marketing Strategy Sales Customer Satisfaction Sales Operations Access Customer Retention Networking Microsoft Office Trading Business Development Investments

Michael Nourse Education Details

Frequently Asked Questions about Michael Nourse

What company does Michael Nourse work for?

Michael Nourse works for Package Concierge

What is Michael Nourse's role at the current company?

Michael Nourse's current role is Business Operations Specialist.

What is Michael Nourse's email address?

Michael Nourse's email address is mj****@****ail.com

What schools did Michael Nourse attend?

Michael Nourse attended Salem State University.

What skills is Michael Nourse known for?

Michael Nourse has skills like Salesforce.com, Email Marketing, Customer Service, Management, Marketing Strategy, Sales, Customer Satisfaction, Sales Operations, Access, Customer Retention, Networking, Microsoft Office.

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