Michael O'Byrne Email and Phone Number

Component Supply Planner in the Piscataway Manufacturing Plant for the LUXE and ACD divisions focusing on:1) Managing component supply of plastic bottle technologies catalogue for the Piscataway Manufacturing Plant on a 15 month rolling production schedule.2) Management of 43 suppliers, both domestic and international, to support production plan.3) Maintaining new and existing component/finished good master data used to drive production.4) Alignment with Direct Purchasing and Brand Supply Chain to align on production plan, E&O, as well as divisional strategies and goals.5) Identification and facilitation of ad hoc continuous improvement initiatives engineered to streamline Piscataway Manufacturing processes.6) Management of DOS and total inventory dollars for plastic bottle technologies catalogue.

Direct Supervisor for the Full Case Pick operation in the South Brunswick - LUXE/ACD International Distribution Center focusing on:1) Direct supervision of a team of 24 employees including 2 cell leaders, 10 Fork Lift/PIT operators, and 12 temporary employees.2) Facilitating delegation of picking and operational responsibilities for all full case pick modules to ensure business objectives related to on time and in full shipments were completed.3) Monitoring and Maintaining metrics such as picking efficiency, replenishment efficiency, and module operation efficiency.4) Identification of opportunities for improvement and facilitate ad hoc continuous improvement efforts.5) Provide a safe environment for employees to work (zero lost time accidents).

Continuous Improvement Analyst in the South Brunswick - LUXE/ACD International Distribution Center focusing on:1) Acting as a subject matter expert on utilizing systems data (SAP, Business Analyzer, customer provided data, Dematic, OptiSlot, Kingway, LightHouse etc.).2) Execution and management of re-slotting loose pick, case pick, warehouse manual pick, and other picking areas to improve overall productivity3) Execution and management of cycle counts4) Data analysis and monthly reporting5) Maintaining process and procedure documentation for all reporting and data analysis.6) Execution and management of ad-hoc continuous improvement projects throughout the Distribution Center

Analyst in the Customer Service Department for the Active Cosmetics Division focusing on:1) Acting as a subject matter expert on utilizing systems data (SAP, Business Analyzer, customer provided data, etc.).2) Maintaining process and procedure documentation for all reporting and data anlysis.3) Developing and owning reporting of KPI's for internal customer care measures and retailer scorecards.4) Developing and leading projects and initiatives focused on improving the overall performance of customer care by increasing efficiencies and eliminating non-value added tasks.5) Developing and leading projects and initiatives focused on improving the results with our retailers and/or improving our collaborative relationship with them.6) Present analyses that influence stakeholders to eliminate barriers to achievement of the service level goal.7) Provide ad hoc analyses in support of special requests and unique requirements.

During my time with L'Oreal USA as a Customer Care Intern I worked on a number of projects involving the streamlining and re-engineering of databases and reporting sheets. I re-designed these sheets so they ran automatically in excel based on numbers extracted from SAP for the mass drug customer side of our business with a primary focus on CVS. I also spent a lot of time researching the L'Oreal USA Luxury Products Division Supply Chain to make a video and e-learning tool (along with 7 other interns who I served as a co-team-leader to on a cross-functional team) which is now used to train new hires and transfers on their first days on the job. Lastly, a good amount of time was also spent taking sales projections through 2018 and translating them into operational metrics to show how growth in business effects operational efficiency and work load needs, as well as to make strategic decisions regarding the geographical make-up of the Active Cosmetics Division in years to come.

The main function of my position with Rutgers Athletics was innovating and executing original concepts used to market the Rutgers Football and Basketball teams. Also, as a part of my responsibilities I help run a sub-operation of the marketing department called the "Rutgers Riot Squad". This is a student run group whose primary function is to market Rutgers Athletics events to the students, and make sure our student sections are filled each and every game. Upon completion of the Spring 2012 semester, I completed a project in which I put together a marketing campaign for the Rutgers Baseball team on a $0 budget.