It Technician
CurrentProviding Technical Support: Troubleshooting and resolving issues with Windows and Apple devices, including desktops, laptops, tablets, and printers.System Maintenance: Performing routine updates, patches, and backups on both Windows and Apple systems to ensure optimal performance and security.User Assistance: Assisting students, teachers, and staff with system setup, software applications, and technical issues, while managing user accounts and permissions.Network Administration: Supporting the management and maintenance of local and wide area networks, troubleshooting connectivity issues, and configuring network equipment.Installation and Deployment: Setting up and deploying new hardware and software, and ensuring proper configuration of operating systems and applications.Documentation: Maintaining accurate records of IT procedures, configurations, and inventory, and preparing user guides as needed.Security and Compliance: Implementing and monitoring security measures to protect data and technology resources, and ensuring adherence to district policies and regulations.