Michael Okoko Email & Phone Number

Windsor, Ontario, Canada

Windsor, Ontario, Canada

- Utilize PowerBI to visualize and monitor KPI, through sales, conversion rate, average transaction value (ATV), and customer experience survey feedback scores.- Analyze sales stats and trends of past year to establish weekly sales forecast and strategies to improve efficiency in sales target.- Managed over 20 employees overseeing day to day selling operations, providing guidance training and performance feedback. Led to 7% increase in sales from previous year.- Delivering sales, customer experience, merchandising, visual, and operational expectations- Handle opening and closing store- Handle Omni order packaging and servicing for delivery

Windsor, Ontario, Canada

- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service- Utilizing strong communication and interpersonal skills through engaging in customer-focused service - Enhance customer experience using all omni-channel offerings

Windsor, Ontario, Canada

- Collaborative research project within Dr. Siyaram Pandey's Lab with Dr. Nick Vukotic Lab- Evaluated the enhancement of made anti-inflammatory drugs- Conducted WST assay to measure cell viability after treatment- Performed ELISA (Enzyme-Linked Immunosorbent Assay) test to asses inflammation levels

Windsor, Ontario, Canada

- Conducted In-vitro studies on the anti-cancer effects of Natural Health Products in conjunction with common chemotherapeutics on Neuroblastoma and Glioblastoma cancer cells, leading to significant insights into cell behavior and treatment efficacy.- Worked with various cells lines for in-vitro studies: •Breast Cancer (MCF-7) •Glioblastoma (U-87 MG) Neuroblastoma, •Normal Human Fibroblast cells (NHF)- Collaborated with research team to design experiments and develop robust data collection protocols, ensuring the integrity and reliability of extensive datasets.- Conducted in-vivo study, animal trials in mice and used several chemotherapeutics: •Cisplatin, •Taxol •Temozolomide, - Utilized advanced Excel functions and statistical software to perform comprehensive statistical analyses, deriving critical insights on data significance, variance, and underlying influencing factors, and creating detailed data visualizations.-Presented complex data findings and research outcomes at prestigious conferences, including McMaster Ontario Biology Day 2021 and WCRG Conference 2020, demonstrating the ability to communicate technical information effectively to a broad audience.

Windsor, Ontario, Canada

- Demonstrated sales specialities in puma footwear and apparel to provide insightful product knowledge to customers, increasing sales and KPIs- Supported sales floor, fitting room, cash wrap, and back stockroom

Bachelor'S Degree, Computer Science

Bachelor Of Science Honours, Biology/Biological Sciences, General

Activities and Societies: PCRF Uwindsor | WeStudentsUnited | Science SocietyWith minor in Environmental Sciences