Michael Olivieri Email & Phone Number

Morgan Hill

Manage multiple projects simultaneously with meticulous attention to detail while maintaining quality and service levelagreement. Perform quality assurance on all project details to ensure deliverables meet company standards and exceedcustomer expectations● Collaborating in a team environment to prioritize and complete department objectives● Working closely with sales and production team members to meet the specific needs of the customers● Creating and managing project data tracker spreadsheets to ensure projects are completed on time● Designing comprehensive customer Guide, and customizable templates for entire product line● Executing raster to vector conversions, typesetting, color matching, trapping, separations, registrations● Operating rip software and large format output devices● Designing trade show graphics for displays and packaging

San Jose, California, United States

Customized, professional graphic design projects created (i.e. logos, digital and static billboard graphics, signage, posters, postcards, advertisements, menus) forbusinesses and individuals● Consulting with clients and recommending best graphic design options to meet their specific business goals and need● Customer-first mindset and service-oriented, focused on customer satisfaction and retention

San Jose

Managed daily operations and handled customer escalations to ensure customer needs were met● Improved sales by facilitating professional expertise of interior and exterior design● Communicated a comprehensive understanding of the product line, features, benefits and pricing● Prioritized and fulfilled multiple orders in a fast-paced environment● Purchased and managed daily sundries● Executed precision paint and wood stain color matching