Michael Olson Email & Phone Number

La Grange, Ky

Rohnert Park, Ca

• Promoted to Senior Legacy Resolution Specialist. • Leads and conducts training sessions for team members on Basic Adjuster Training (BAT).• Assists in development of presentations for Cal HR Workers Compensation Summit. • Resolves complex unresolved open claims that have been ongoing beyond five years.• Executes settlement negotiations with attorneys, claimants and lien holders. • Coordinates and oversees ergonomic assessments and workplace modifications.• Initiates and oversees fraud investigations including gathering statements and acquiring sub rosa video. • Coordinates with subrogation for maximum cost recovery.

Rohnert Park, Ca

•Coordinates with doctors and return to work coordinators to ensure timely return to work or workplace accommodation.•Proactively manages a high-volume caseload of workers compensation claims by:Determining liability of claims.Supervising medical care.Assessing potential costs and accurately updating claims reserves. Assisting in preparation for litigation and providing testimony.Maintaining calendar for liability and compensation due dates.•Researches and interprets the labor code and current case law.•Accurately rates and reviews permanent disability.•Provides excellent customer service for claimants, medical providers and vendors.

Novato, Ca

• Promoted from Litigation Paralegal to Investigator role.• Thoughtfully and proactively located and interviewed witnesses.• Drafted detailed witness statements for prompt and efficient rebuttal.• Skillfully evaluated motions and discovery for opposition and response. • Organized and executed document productions and records requests. • Supported and trained attorneys on industrial trades and asbestos products.• Troubleshot and improved in-house products database and smooth integration with paperless office initiatives. • Provided recommendations in the design and implementation of client questionnaires.

Novato, Ca

• Interviewed clients and drafted of work history exhibits. • Prepared complaints and pre-trial discovery. • Coordinated depositions including travel and medical appointments. • Corresponded with clients and opposing counsel. • Ordered and reviewed medical and social security records with special attention to confidentiality

San Francisco Bay Area

• Filed and prepared international trademark applications.• Processed filing formalities including: o Legalization of documentso Correspondence with clientso Reassignments and renewal of issued registrations. • Processed annuities for international patents including: tracking, evaluation, and contacting patent holders and foreign associates to insure timely payment. • Researched international patent law. • Special projects included the development of a technical manual for the role within the organization.