Customer Assurance - Contractor
CurrentSuccessfully defined and incorporated strategies to reduce Compliance Risk, through collaboration with Group Internal Audit, Enterprise Risk/Internal Control and Business functions, resulting in the successful mitigation of outstanding breaches and re-engineering of ineffective controls and processes.Management of the Quality Control team working with onshore (8 staff) and offshore (22 staff). Mentoring and aligning functions to reduce Compliance Risk while meeting business objectives; establishing key working relationships across multiple areas of the business. Led the Assurance function on a key Compliance project to meet Energy Regulated obligations. Liaised with and reported to Executive and Senior Management.