Michael Orta Email & Phone Number

Rockville, Md

•Provides program management and project support for NIAID Office of Workforce Effectiveness and Resources (OWER) to prioritize and solve their Human Capital and organizational challenges. Contract services include providing HR staff support, HC Management, and providing and arranging outside consulting services and training solutions. •Conduct regular status meetings with OWER leadership and Branch Chiefs to discuss program objectives, resolve issues, and prioritize objectives. Conduct biweekly team meetings to integrate work projects from different program areas, leverage past performance, share best practices, and ensure no duplicative work is being performed. •Coordinate with subcontractor partners on invoicing and contract management, management of project priorities within budget, and changes to personnel including resume reviews and LCAT placement.•Responsible for program financials including managing budget with OWER leadership. Provide monthly and adhoc budget reporting as well as detailed forecasted projections for contract period. •Worked directly with the client during initial COVID-19 shutdown, managing budget and scope changes due to cancelled in-person conferences and trainings, as well as collaborating with subcontractors in adjusting their trainings and services to meet the client needs in an online or virtual format. •Conducted analysis of NIAID’s current regulatory structure, processes, and procedures supporting clinical trials. Worked with internal NIAID stakeholders to benchmark regulatory organization structures, business processes, workload, and staffing against other NIH institutes, federal agencies, and private sector pharmaceutical organizations. •Identify regulatory workforce issues such as hiring process obstacles, key position vacancies, outdated role and position descriptions Identify possible solutions incorporating workforce planning and future regulatory governance requirements.

1800 F St Nw, Washington, Dc

-Project management and support for the General Services Administration (GSA)’s and Office of Management and Budget’s (OMB) Government-wide Category Management (GWCM) effort, initiated by the White House to increase efficiency and effectiveness in the procurement of common goods and services by the Federal government. -Supported category leadership with the development, implementation, and monitoring of multi-year strategic plan initiatives to increase Spend Under Management, drive traffic to GSA’s acquisition gateway, increase savings, meet small business goals, conduct training on category management principles, and reduce contract duplication.-Support the GWCM Best-in-Class (BIC) team in identifying, reviewing, and approving government-wide contracting solutions. Solutions cover a variety of markets, products, and services and undergo rigorous management and data reviews to ensure they meet the standards outlined by OMB for top-performing solutions. -Work with stakeholders across a variety of organizations and agencies in coordinating various strategic sourcing and savings initiatives-Evaluate current program effectiveness and make data-driven recommendations to senior leadership on process improvement, resulting in increased program efficiencies

Pentagon

*Responsible for overseeing daily operations of the Department of Defense’s Mass Transportation Benefits Program in the National Capital Region, which includes Virginia, Maryland, and the District of Columbia. Program serves more than 25,000 DoD civilian and military employees at a budget of approximately $25 million. *Point of contact for Navy, Army, USMC, and DoD program officials in charge of their respective program. Work with these representatives to ensure their programs are in line with DoD policy as well as assist in their development of program procedures.*Supervise six Mass Transit Analysts. Responsible for delegating tasks, maintaining program records, approving time off and reviewing employee time, among other management responsibilities.*Head of team during transition of paper fare vouchers to SmartBenefit automated electronic benefit distribution system. Oversaw program operations in enrolling and setting up 25k+ SmartBenefit accounts while phasing out contact with Department of Transportation support team.*Internalized responsibility of benefit distribution account administration. Transition reduced waste, fraud, and abuse while reducing program costs by a quarter.*Troubleshoot benefit issuance problems with customers and WMATA. Ensure SmartBenefits data correctly matches DOD’s internal records. *Worked closely with team members and technical development staff to develop and implement new features into the custom web based application management and processing software. *Responsible for testing, developing, and implementing standard operating procedures and documents and for all team members to follow in program duties and customer inquiries. Work with COR to update SOPs. SOPs ensure applications are thoroughly reviewed for costs and accuracy as well as ensuring customer inquiries are responded to professionally and accurately.

The Pentagon

*Daily activities included reviewing incoming MTBP applications, processing withdrawals, taking incoming phone calls and emails, troubleshooting technical issues and handling of physical transportation funds. *Liaison between contract staff, DoD program managers, and Department of Transportation employees. Represented program for in person for benefit distribution as well as one-on-one customer service.*In charge of reviewing, correcting, and processing applications for a temporary increase in funding for the entire MTBP. Ensured all incoming applications met pricing structure most cost efficient for the government. *Managed transitioning entirety of MTBP participants from a paper based application to a new *Position required being up to date on local transportation infrastructure and long term plans along with possessing current knowledge of local transportation providers and options.