Michael Orta Email & Phone Number

Adrian, Michigan, United States

Owner and operator of competitive travel soccer club.

Adrian, Mi

In my current role as a Principal Owner, I spearhead the provision and promotion of various custom corporate products tailored to small and medium-sized businesses. Making thoughtful decisions about design, sourcing, and production is my commitment to enhancing financial health and ensuring sustainability.Key Accomplishments:►Supervised expansion of organizational services while ensuring alignment with market trends and customer preferences.►Directed marketing and sales… Show more In my current role as a Principal Owner, I spearhead the provision and promotion of various custom corporate products tailored to small and medium-sized businesses. Making thoughtful decisions about design, sourcing, and production is my commitment to enhancing financial health and ensuring sustainability.Key Accomplishments:►Supervised expansion of organizational services while ensuring alignment with market trends and customer preferences.►Directed marketing and sales efforts, including branding, advertising, and promotional activities and cultivated creative solutions to achieve competitive in evolving market. Show less

Adrian, Michigan

My approach centers on bolstering client satisfaction scores through the establishment of enduring relationships with both internal and external customers, all while delivering exceptional customer service. I take the helm of system administration tasks, which include budget development, reforecasting management, and crafting marketing plans. I collaborate closely with cross-functional departments to not only meet but exceed performance goals and sales targets.Key… Show more My approach centers on bolstering client satisfaction scores through the establishment of enduring relationships with both internal and external customers, all while delivering exceptional customer service. I take the helm of system administration tasks, which include budget development, reforecasting management, and crafting marketing plans. I collaborate closely with cross-functional departments to not only meet but exceed performance goals and sales targets.Key Accomplishments:►Steered successful acquisitions of above 3K new members and generated additional recurring annual revenue of $300K+ by creating and executing marketing plans in alignment with organizational goals.►Accomplished substantial enhancements in sales and revenue of guest passes exceeding $50K within the first year. ►Reduced cancellation rates from 3.5% to 2.50% by establishing effective retention strategies to retain customer base.►Increased engagement of members and drove revenue growth through sales of additional services by designing and integrating innovative online platforms and mobile applications.►Oversaw a high-performing sales team and delivered training to staff to foster a collaborative working environment. Show less

My continuous efforts and analytical skills enabled me to ensure that our store operations strictly adhered to business regulations while nurturing exceptional customer experiences. This involved meticulously planning both scheduled and impromptu store visits to maintain the seamless delivery of services. In addition, I led various staff-related initiatives, covering everything from training and annual assessments to recruitment, termination, and disciplinary actions, all while closely… Show more My continuous efforts and analytical skills enabled me to ensure that our store operations strictly adhered to business regulations while nurturing exceptional customer experiences. This involved meticulously planning both scheduled and impromptu store visits to maintain the seamless delivery of services. In addition, I led various staff-related initiatives, covering everything from training and annual assessments to recruitment, termination, and disciplinary actions, all while closely monitoring progress towards our goals.Key Accomplishments:►Applied leadership skills while managing network of 14 retail locations and leading various team of 140+ staff members in ranges from customer service associates to pharmacists to increase overall operational efficiency.►Positioned different media sources, including internet, radio, print, and local sponsorships to create and promote advertising campaigns for store in diverse market place and boost online presence.►Improved overall shopping experience and standardized brand identity by organizing several store renovations to provide customers with consistent appearance and atmosphere throughout HomeTown Pharmacy locations.►Steered and distributed both financial and personnel resources to optimize team efficiency and achieve cost-effectiveness. Show less

Manchester, Mi

While presenting my beneficial services, I pioneered a thriving web services business in 2009, specializing in web designing, hosting, and domain name registrations, all meticulously tailored to cater to the distinct needs of small and medium-sized businesses.Key Accomplishments:► Executed strategic online and offline marketing promotions, resulting in broadening customer pool and expanding the business's reach.►Enabled clients to enrich marketing edges by employing mobile… Show more While presenting my beneficial services, I pioneered a thriving web services business in 2009, specializing in web designing, hosting, and domain name registrations, all meticulously tailored to cater to the distinct needs of small and medium-sized businesses.Key Accomplishments:► Executed strategic online and offline marketing promotions, resulting in broadening customer pool and expanding the business's reach.►Enabled clients to enrich marketing edges by employing mobile SMS text message marketing as an additional product offering.►Negotiated and wholesaled the entire client base in a mutually beneficial agreement to a rival organization in 2012. Show less

Adrian, Michigan

I strengthened brand recognition, community engagement, and customer satisfaction through the implementation of multifaceted initiatives. This included the establishment of two new retail locations, active participation in community events, door-to-door campaigns, and the regular circulation of flyers. I also personally spearheaded the improvement of sales performance among associates in various districts by organizing and piloting diverse market-based training programs.Key… Show more I strengthened brand recognition, community engagement, and customer satisfaction through the implementation of multifaceted initiatives. This included the establishment of two new retail locations, active participation in community events, door-to-door campaigns, and the regular circulation of flyers. I also personally spearheaded the improvement of sales performance among associates in various districts by organizing and piloting diverse market-based training programs.Key Accomplishments:► Managed and led team of 10 associates across 3 distinct retail locations while regulating work schedules and delivering coaching to enrich team professional skills and performance.►Articulated customized sales goals and crafted tailored implementation plans to surpass quotas and resolve conflicts in team.►Reduced overall churn while raising growth of 140% during first year and sustaining continuous progress year over year.►Increased revenue generation by surpassing company projections to streamline recurring and non-recurring revenue streams.►Evaluated staffing needs, arranged interviews, hiring, and training of new team members, and enabled promotion of six team members to prominent management positions.►Utilized data-driven insights while examining financial statements, sales and activity reports, and operational data to gauge goals and productivity and identify prospects for program improvement and cost savings. Show less

Romulus, Mi

~ Managed organizations profit and loss to ensure continued growth and profitability. ~ Created and managed telemarketing department that lead to increased sales leads and facilitated in overall growth of the organization. ~ Added additional service offerings that resulted in an additional $250,000 in annual profits. ~ Supervised 17 Loan Officers, 6 Telemarketers, 2 Auditors, and an Administrative Assistant. ~ Developed Internet presence that led to an increase… Show more ~ Managed organizations profit and loss to ensure continued growth and profitability. ~ Created and managed telemarketing department that lead to increased sales leads and facilitated in overall growth of the organization. ~ Added additional service offerings that resulted in an additional $250,000 in annual profits. ~ Supervised 17 Loan Officers, 6 Telemarketers, 2 Auditors, and an Administrative Assistant. ~ Developed Internet presence that led to an increase overall sales productivity through strategic lead generation techniques. Show less

Jackson, Michigan Area

~ Planned and conducted new employee orientation as well as ongoing training for all marketing personnel. Emphasis was placed on building customer service skills, technical skills, and reviewing policies and procedures. ~ Examined work for accuracy, quality, and conformance to best practices as well as company policies and procedures.~ Assisted the branch manager and marketing manager in developing sales forecasts and annual budgets. ~ Conducted employee performance… Show more ~ Planned and conducted new employee orientation as well as ongoing training for all marketing personnel. Emphasis was placed on building customer service skills, technical skills, and reviewing policies and procedures. ~ Examined work for accuracy, quality, and conformance to best practices as well as company policies and procedures.~ Assisted the branch manager and marketing manager in developing sales forecasts and annual budgets. ~ Conducted employee performance evaluations that result in salary and bonus recommendations; administered disciplinary actions consistent with company policy and procedures. ~ Compiled lists of prospective customers for use as sales leads based on information from direct mailing/advertisement, community activities, and other resources. ~ Conducted assessments of service recommendations to present and prospective clients through telemarketing and travel throughout assigned territory. Show less

Business Present

Studied Business Adminstration

Business Adminstration, Business, 3.57

Studied Business Adminstration