Michael Owens Email & Phone Number

• Based on requirements, create documentation to outline organizational processes and task that will support the program
• Collaborate with cross-functional teams to outline task to support program deliverable
• Attend weekly meetings with all stakeholders to discuss requirements, risk, and opportunities
• Collaborate with Lead Enterprise Architect to discuss engineering and technology solutions to support enterprise end-state objectives

Amman, Jordan

• Plan, coordinate, and manage all task in support of network modernization projects in multiple countries throughout Southwest Asia. Those countries include Jordan, Bahrain, and Iraq
• Work with stakeholders to identify network communications requirements
• Provide direct support to United States Government Civilians with such documentation as: Independent Government Cost Estimates (IGCE), Systems Requirements Documents (SRD), and Statement of Requirements (SOR) to.
• Coordinate all task with internal and external stakeholders to ensure work schedule will not impact daily operations
• Attend weekly meetings with all stakeholders to provide project updates and discuss future network communications requirements

Jordan

• Plan, coordinate, and manage all task in support of the network modernization at Joint Training Center (JTC) Jordan deploying virtualization solutions and network modernization projects throughout Southwest Asia (SWA)
• Provide direct support to United States Government Civilians with such documentation as: Independent Government Cost Estimates (IGCE), Systems Requirements Documents (SRD), and Statement of Requirements (SOR) to.
• Coordinate all task with internal and external stakeholders to ensure work schedule will not impact daily operations
• Attend weekly meetings with all JTC stakeholders to gauge future network communications requirements

Afghanistan / Kuwait

• Planned, coordinated, and managed all task in support of deploying virtualization solutions and network modernization projects throughout Southwest Asia (SWA)
• Provide direct support to USARCENT Area of Responsibility (AOR) as the liaison for Engineering Services
• Work with a team of engineers that produce design packages that would allow for new engineering solutions to be integrated onto the IT network communications infrastructure
• Regularly attend meetings with internal and external stakeholders to provide status updates on current and planned future projects

Afghanistan

• Led multiple multi-million-dollar projects in support of deploying enterprise IT engineering solutions
• Planned, coordinated, and managed all task in support of deploying virtualization solutions and network modernization projects throughout Southwest Asia (SWA)
• Worked with internal and external stakeholders to identify and produce milestones and deliverables.
• Met regularly with stakeholders to discuss requirements for current and future projects
• Provided the government with a List of Materials (LOM) for procurement. List of equipment utilized by engineers to support the planned engineering solution
• Provided stakeholders with projects schedule outlining task and resources required

Bagram, Afghanistan

• Current responsibilities include supporting the Air Force, 455 ECS, with the design and implementation of the voice and data network on Bagram Air Base, Afghanistan
• Engineered network solutions for U.S. Military, Coalition forces, and other contracting agencies
• Coordinate with external organizations to implement work schedule for project completion
• Resolve all issues related to the loss of data and voice services for end-users utilizing both secure and non-secure networks

Kabul Province, Afghanistan

• Responsible for the design, engineering, and implementation of the network infrastructure, which provides secure and non-secure network communications on FOB OQAB
• Provide all communication requirements for FOB OQAB and other remote locations supported by the CJ6.
• Coordinate with external organizations to implement work schedule for project completion
• Hold regularly scheduled meetings with project teams to provides technical and analytical guidance
• Responsible for submitting weekly and monthly reports to military counterpart on project status
• Responsible for all communication logistics

• Supervise a team responsible for design, implementation, and maintenance of the voice and data infrastructure on Camp Arena, Afghanistan.
• Work directly with military personnel and other organizations for project planning and status updates
• Ensure that all customers clearly understands details related to the project as well as risk identified
• Coordinate with external entities to implement work schedule
• Held regularly scheduled meetings with project teams to provides technical and analytical guidance
• Responsible for submitting daily, weekly, and monthly reports to DSCI and the military

• Supervised a team of technicians responsible for the telecommunication infrastructure on Al, Asad Air Base in Iraq
• Installed, terminated and tested fiber optic cable which provided network access to NIPR/SIPR for end users
• Terminated, tested, and maintained the copper infrastructure that provided voice services for the entire military installation.
• Installed and terminated local area network cable
• Installed network switches in support of customer expansion
• Troubleshot and corrected issues with trunk configuration on network devices

Atlanta Metropolitan Area

• Responsible for the installation and maintenance of BellSouth’s commercial and residential voice and data service infrastructure
• Installed data services Digital Subscriber Lines (DSL) and also T1 for the fast transmission of data
• Installed SLC cards at remote terminals for instant provisioning of DSL and POTS circuits
• Responsible for configuring end users local network, both wireless and wired
• Worked directly with Competitive Local Exchange Carriers (CLECS) to ensure the installation, maintenance and serviceability of BellSouth’s network for CLECS to provide service to their customers
• Experienced in the use of electronic cross connect that allowed for instant provisioning of local phone numbers

Atlanta Metropolitan Area

• Responsible for level 3 monitoring, maintenance, and troubleshooting of Cingular’s voice and data network
• Resolved data services issues to include SMS, WAP and GPRS
• Responsible for working network related trouble tickets and completing Root Cause Analysis
• Experienced with SS7 to troubleshoot and isolate reported faults
• Interface directly with multiple internal departments and other wireless carriers
• Knowledgeable in cellular networks of GSM, GPRS, and TDMA wireless networks

Master Of Business Administration (M.B.A.), Technology Management

Bachelor'S Degree, Information Technology