Michael Phillips Email & Phone Number

Liverpool, Gb

Liverpool, United Kingdom

Responsibilities • Volunteering strategic and policy lead, advising stakeholders at all levels about business critical issues • Monitoring and evaluation of volunteering (including demographics, trends and outputs) across complex, geographically spread, divisionally managed organisation• Delivery of volunteering across supported and sheltered element of business, ensuring individuals with complex needs receive additional support and outcomes are met• Development and review of group wide procedures and processes • Strategic and delivery lead for customer digital inclusion, including delivery of innovative programme of UK wide digital champions • Supporting groups of customers and service users to feedback about the service they receive and ensuring the business acts upon it Achievements• Increased volunteering by over 100% in one year. • Won funding from Social Investment Business, one of only 6 organisations in the UK, to deliver volunteering pilot aiming to create behaviour change around energy use. • Expanding Employee Volunteering programme, focussing on brand relevance, employee skill development, processes and evaluation tools• Increasing compliance with key organisational policies relevant to volunteering including Equality & Diversity, Health and Safety and Safeguarding • Creating volunteering management recording systems and ensure performance reporting across the organisation

Liverpool

Responsibilities• Interim responsibility as Senior Fundraising Manager for southern based fundraising team • National lead for volunteer led UK street and special event fundraising collections• Creating and honing new processes to ensure maximising of income, ensuring safety and legal practice while supporting and developing volunteer collectors. • Development of new fundraising products for volunteers in community fundraising • National review of volunteer fundraising groups leading to a new strategy for fundraising volunteer involvement Achievements • Created, planned and delivered the first joint fundraising campaign between corporate and community fundraising• Team leader for Barnardo’s fundraising innovation project, developing 2 key projects and taking them to pilot stage• Creating new, emotionally compelling case studies for volunteer fundraisers, working closely with Barnardo’s service users.

National Volunteering Projects

ResponsibilitiesStudent Fundraising, Internship Scheme, Dare to Care, Young Offenders Volunteer Programme, Third Age Internship Scheme• Planning and delivery of 5 national volunteering programmes, reporting to 3 separate funders, ensuring demanding targets were met. • Complex negotiations and communication, building understanding of targets, ensuring buy-in from a range of stakeholders through matrix line management• Ensuring adherence to organisational policy and procedure, and development of new updated procedures specific to volunteering programme• Monitoring over £800k budget expenditure and reporting to fundersAchievements• Won £250k funding to cultivate growth of internship scheme • Increased student fundraising income 100% over 3 years • Grew volunteer internship scheme from intake of 6 to 3 intakes per year of over 30 volunteers• Created the first charity Brand Manager Scheme accredited by Chartered Institute of Marketing• Research and development of the first Third Age Internship Programme, winning funding from NESTA (National Endowment of Science Technology and the Arts) to develop a pilot.