Michael Piche is a Healthcare Technology | I lead teams to solve their most complex problems | Digital Product | true Agile Process believer | ex CoverMyMeds | ex Abercrombie corporate at Bravo Wellness. Colleagues describe them as "It’s rare to report to a manager who is also a coach, mentor and can become friend - but I did when I worked for Michael. I have had the pleasure of working with Michael for 5+ years at two different companies, supporting technical delivery teams under the product ops and program management umbrella in various roles. From the start, I was always impressed with Michael’s ability to understand the root of our customer and clients’ problems just by being in the room and listening to their asks. Most of the time, both internal and external teams would present direct requests of what they needed. Michael always found ways to reroute their asks from a specific deliverable to trying to understand the problem that needed solving. Whether it was implementing a new tool or process, creating a new role that filled big gaps, or actually executing on product delivery, Michael’s ability to handle tough challenges has always been effortless. Through challenging clients and unrealistic timelines to deliver, Michael always found the right ways to get people on board with ideas and seeing them through to the finish line. Outside of execution, Michael is THE personality. He brings out the best in every individual, finding the inclusive ways to make everyone show up as their authentic selves and work together to solve the right problems. He’s always digging into the heart of people and helping them find their paths to success. Michael would truly be an asset to any team and has earned my highest recommendation as a colleague and manager." and "I highly recommend Michael to any organization looking to mature Product Operations and Product Delivery. Michael is a thoughtful leader, adept at crossing organizational boundaries. He is focused on understanding "what is currently happening" within an organization, in order to identify gaps and friction points. He digs deep into organizational culture, in order to uncover hidden assumptions and expectations. Finally, he leverages this work to create highly transparent processes and systems that super charge the delivery of products for organizations, ensuring that everyone is aligned and focused on the most strategically valuable items. Beyond his Product Operations and Delivery chops, Michael is an amazing person to work with. He is always focused on building relationships. His easy going nature and humor breaks down collaboration barriers, and in general, he is just a great person to hang out with. It has been my pleasure to get to know him. I'm looking forward to the next opportunity to work with him!"