• Provided broad scope and full depth of labor relations advice and perspective when delivering consultation and assistance to leadership across the organization, to colleagues within Human Resources and staff in bargaining unit and non-bargaining unit positions.• Consulted with management, colleagues, and staff on Interpretation of and compliance with four CBA, presentation at grievance hearings and other formal proceedings, and positive employee relations with both bargaining unit staff and non-bargaining staff.• Facilitated and oversaw union requests for information. Ensured timely and thorough response, providing relevant information as appropriate. Protected the confidentiality of personnel, patient, and business information.• Maintained and Created Union Databases for 10% Campus Employees.• Validated and reconciled data discrepancies and provide support for troubleshooting to ensure data integrity across the Cognos and Brio’s analytics reporting.• Prepared monthly report for leadership team highlighting changes and any possible openings.• Collaborated with global team members to develop and deploy Union trainings across the institute. • Developed a global audit process for employees covered by Collective Bargaining Agreements (CBA) per union.• Managed confidential, global employee investigations consistent with local practices and government compliance.

Coordinated logistics for compliance efforts such as Joint Commission, Unemployment, OFCCP, and Institute Policy Review Team as requested by senior leadership.Followed attainable project timelines and kept teams, Interviewers and Candidates on track to fill important executive roles like newly established Chief Diversity Officer.Served as initial intake for all employee grievances and worked to resolve issues alongside HRBP; meet with relevant employee; gather information and evaluate allegations.Oversaw special projects alongside Occupational Health like yearly Infectious Diseases Drive for Flu and TB. Spearheaded committee of nurses and administrators to meet State and Federal Compliance at 98% Compliance Rate.Played key role in Orientation and On-boarding process by structuring and implementing New Employee Orientation Guideline's; helped streamline compliance and branded organizational experience.Managed over 30 exit interviews and off-boarding process for resigned and terminated employees.Devised creative and cost-effective incentive and morale boosting programs (connected with Diversity and Inclusion Initiatives) that increased employee satisfaction and celebrated retention.

Served as the assistant event coordinator to HR Recognition and Awards programs in the form of providing administration functions related to nomination packets, executive speech writing and logistics for ceremony events including: invitations, attendance, room set up, printing, day of set-up and break downCollaborated with the Onboarding Team to collect, and review for accuracy, the new hire paperwork for incoming new employees Answered multi-line phone and direct calls to the appropriate HR professionalTriage inquiries to the appropriate HR Team/Staff MemberProvided training and back up support to the Occupational Health Services Clinical Admin Support Specialist in the form of screening phone calls, greeting employees/visitors, and scheduling appointmentsResponsible for general office duties such as copying, filing, faxing, sorting mail, and maintaining the cleanliness of office area

I controlled the day-to-day Front-of-House and Back-of-House operations including communicating with kitchen staff to ensure accurate interpretation of customer orders. I managed personnel to ensure proper handling of customers orders and increase customer satisfaction. I promoted event space and fully participated in event planning, established the services provided, corporate pricing, and other features to increase sales. Oversaw full cycle hiring; sourced, interviewed, and on-boarded new employees, ensured all staff remained properly trained on restaurant policies and standards regarding customer service, and improving the customer experience. Oversaw all employee relations, benefits and corrective action plans. I handled inventory and purchasing for each restaurant including cost controls, bar management, and loss prevention. I organized and facilitated daily pre-meal meetings and finalized any final changes prior to guest arrivals.Successfully implemented solutions to reduce costs and remain within stated budgets, maximize new business opportunities with event planning options, and create an environment to encourage customer retention and heighten customer satisfaction.

•Oversee the Senior Class Committee to help select a class gift, encourage leaders to discuss issues pertinent to their class year, and brainstorm ideas on how to improve the Stonehill community as a whole •Advise the Senior Events Committee on programs such as Mr. Stonehill, the Senior/Faculty Cocktail, 100 Days, and 50 Days to guarantee well-budgeted, organized, inclusive, and enjoyable events for all seniors •Chaperone dances, concerts, and any major events alongside other Stonehill staff members to create a safe and pleasant experience for all students

Supervise 7 RAs and 1 Resident Staff Assistant in area of 350 residents (FY-Junior). Area includes five buildings of suites and five modular units. - Conduct informal and formal hearings. Administer sanctions including community restitution and educational projects to promote community engagement. - Assist in all RA trainings and developments (sessions include Supervision 101, Behind Closed Doors, True Colors, etc)- Manage the pilot Diversity Special Interest Housing Currently managing Google Docs projects such as RA Program Proposals and Evaluations, duty calendars and other standardized forms.

Reports directly to the Chief Executive OfficerServes as the fourth in command after the CEO, COO and CFO.Creates, develops, manages and maintains the National Events Standard and Procedure policy.Creates, develops, manages and maintains the National Calendar of Events.Ensures all programming activities follow the National Events Standard and Procedure policy.Accountable for all events representing the organization comply with the risk management policies of the fraternity.Supervises and assists any special event Coordinator with any requirements needed for the logistical success of the event.Supervises members of the National Programming Committee which is composed of 1 representative per chapter/colony.Authority to request from the NEC suspension for any chapter, interest group or colony to be found on programming non-compliance.Appoints members to the National Programming Committee.Works with Chief Operations Officer in achieving programming operational success of all recognized chapters.Works with Chief Financial Officer in creating a programming operational budget for the overall programming success of the fraternity.Works with Chief Expansion Officer in achieving programming operational success of all unrecognized colonies.Engages the fraternity to work with other clubs/organization for the betterment of the local and broader communities.Responsible for updating and maintaining the “Chief Programming Officer Operations Manual Document Responsible for training his successor following a transition.

- Assisted the Director with the management of a $15,000 annual departmental budget and expenditures - Co-supervised 10-15 student workers and volunteers- Organized programming activities and served as a liaison to other departments- Coordinated the development of educational, cultural and social campus-wide diversity programs - Developed innovative leadership training programs for International students- Trained all new employees on departmental procedures and expectations

- Led a staff to achieve sales, service, organization, customer satisfaction and profitability goals - Developed and executed short and long-term plans to achieve goals in support of district/regional strategy- Ensured the maintenance operational and merchandising standards to support brand consistency- Provided effective training to staff in areas of customer service, product knowledge and inventory- Initiated store-wide, insentive based programs to help drive Customer Experience Results

- Enforced, supported and adhered to the rules and regulations of the Office of Housing and Residential Life- Managed general administrative duties including maintenance and incidents reports and room transfers- Facilitated, initiated and implemented educational, social and community service programs- Served as a positive role model and acted as a referral source for residents- Advised Hall Council meetings and programs facilitated by residents to promote a cohesive community - Provided peer advisement pertaining to personal, academic and career issues and concerns