Michael Porter Email & Phone Number

Smyrna, GA, US

Atlanta, GA, US

Participate on an engineering team in a DevOps environment tasked with providing operations support and assistance with migrating the on-prem production datacenter and disaster recovery datacenter to new locations. Contribute to technical solutions as well as production and non-production Linux support to facilitate the effective transition and migration.

• Participate on a development team tasked with designing and migrating the on-premise deployment into an AWS cloud-based solution. Design technically compliant and secure cloud solutions as well as value-based services.
• Design, implement, and maintain all AWS infrastructure and services within a managed service environment.
• Configured and manage various AWS Services including EC2, RDS, VPC, S3, Glacier, CloudWatch, and Route 53.
• Provide operations support of EC2 instances running RHEL 8 which included OS patching, apache installation/configuration, and troubleshooting networking protocols like SMTP, DNS, TCP/IP, FTP
• Implemented various performance metrics using AWS CloudWatch and CloudTrail.

Dallas, TX, US

• Engaged with peer technical teams, managers, and senior leadership to define complex business solutions which align with and support the needs of the business. Worked in a 24/7, highly visible, production environment.
• Functioned as part of a production support team that administered over 10,000 traditional client server and virtual instances of RHEL 6/7/8 and Solaris 8/9/10 which included upgrading, configuring, patching.
• Installed VMware ESX hypervisor on Dell PowerEdge servers and created virtual machines from scratch and from templates.
• Involved with deploying Ansible as an automation tool to manage RHEL, CentOS, and SUSE servers and simplify server changes.
• Worked in a hybrid environment which consisted of a traditional client server model, an on-premises virtualized environment, and AWS public cloud offering.
• Used SysEdge log monitoring to detect predefined alarm thresholds and forward abnormalities to our ticketing system.

Dallas, TX, US

• Responsible for 24/7 remote support for over 7000 UNIX/Linux servers
• Assisted with deploying Solaris LDOMs/CDOMs on HP C7000 blade architecture for our non-customer facing infrastructure servers
• Assisted in managing SAN disks in EMC Clariions, Symmetrix, and VMAX arrays using EMC PowerPath and volume management software.
• Coordinated hardware break/fix efforts with appropriate vendor and worked with them to trouble resolution.
• Managed submission of all maintenance requests into company-identified change management tool, including serving as the first level escalations for all UNIX/Linux, storage, and hardware issues.
• Created application and database filesystems using volume managers like LVM and Veritas Volume Manager.

Dallas, TX, US

• Coordinated, monitored, and troubleshot to isolate and diagnose common and unusual server problems: documented system events to ensure continuous functioning. Recommend course of action and implemented as approved.
• Performed OS installs and administered Solaris, Linux and Windows 2008 Enterprise servers, Deployed Virtual Machines, maintained, troubleshot, and configured applications. Automated many tasks using Korn shell scripts
• Administered NetBackup. Worked on EMC Data Domain 890/990. Deployed NetBackup software for Master, Media servers and clients, resolved daily client backup failures.
• Documented MOPs for patching Unix environment to ensure security vulnerabilities were mitigated.

Fremont, California, US

• Functioned as part of a team that successfully completed a complex relocation initiative covering 65 terabytes of storage space, over 400 computing platforms, and 143 applications across more than 50 state agencies.
• Played an integral role as Technical Lead for security enforcement and hardening on Servers and DMZ infrastructure, managing intrusion detection and vulnerability assessment systems.
• Ensured all projects requiring infrastructure architecture design were compliant and adhered to Georgia Technology Authority standard configurations and requirements.
• Facilitated weekly IT status meetings with senior management, appropriate business units, and key stakeholders to inform on project tasks and critical path items that could impact project schedule, quality, scope and.
• Planned, scheduled, tracked and managed project timelines, milestones, deliverables, risks and action logs, including measuring actual results against baseline project schedule and budget.
• Participate in on-call rotation to provide 24 X 7 production support for all Sun Solaris computing platforms used by the State of Georgia for their applications and databases.

Houston, Texas, US

• Provided tier 2 Solaris and HP-UX support for 2500 midrange servers.
• Quickly promoted to team lead of 19 System Administrators with additional responsibilities for evaluating performance, supervising daily activities, and providing comprehensive training.
• Volunteered and taught Unix to tier 1 support team for the company.
• Evaluated and coached team members in a broad scope of leadership strategies, creating opportunities for individual team members to venture beyond their current abilities and further their career within the organization.
• Gathered, reported, and communicated client uptime KPI statistics to upper management and owned the process for maintaining backup, recoverability, and Disaster Recovery capabilities.
• Managed submission of all maintenance requests into the company-identified change management tool, including serving as the first level escalations for all UNIX, storage, and hardware issues.