Michael Gottschalk Email & Phone Number

There are three ingredients for success, people, people and people. People are key to innovation and make the magic happen.Building the right culture is about more than attaining great outcomes, its creating happy, engaged people who feel empowered to make a difference.I am committed providing a customer experience that surpasses expectations. It’s not just about going the extra mile, you must add something which cannot be bought or measured with money, and that is sincerity and integrity.New technologies expand our capabilities and broaden our horizons. Technology is at the heart of business strategy, there is a direct symbiosis between business and technology. I strive to pragmatically capitalize on opportunities for innovation. I like to ask “Why” and challenge the status quo. The most dangerous phrase in business is “We’ve always done it that way.” If we base our plans on the present, we will fall behind. Frequently the cost of innovation and change will be less than resisting change and doing nothing which can add risk and technical debt to your business.As a deep believer in agility, evolution and innovation I never lose focus on quality. In essence I strive to perpetually generate new initiatives that are pragmatic and add value.

Listed skills include Service Management, Service Delivery, Service Improvement, Incident Management, and 27 others.