Michael Marks

Michael Marks Email and Phone Number

Higher Education technology innovator @ Instructure
Salt Lake City, Utah
Michael Marks's Location
Austin, Texas, United States, United States
Michael Marks's Contact Details
About Michael Marks

Highly skilled, engaged, creative and compassionate leader committed to enabling organizations to use technology to effect positive change. Over 20 years of experience building and leading teams in software development, product management and service delivery. A lifelong learner eager to understand how to take advantage of new technologies and processes, while continuing to support business-critical legacy systems.Team leader, coach and mentor dedicated to helping others find and grow their competencies. Always ready to work closely with a teammate on a difficult problem or to learn something new, but committed to empowering others to work as independently as they like. Always receptive to suggestions and new ideas, and ready to allow teams to explore and grow. A skilled product, project and program manager. An abstract, systems thinker who understands that success and productivity are dependent upon organizational culture, design and development.An enthusiastic collaborator who has developed and managed productive relationships throughout the organization. An administrator well versed in policy development and issues of governance. A strong manager of vendor and other external relationships.Engaging presenter. Software developer. Systems Integrator. Project manager. Agent of change.

Michael Marks's Current Company Details
Instructure

Instructure

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Higher Education technology innovator
Salt Lake City, Utah
Website:
instructure.com
Michael Marks Work Experience Details
  • Instructure
    Manager, Professional Services
    Instructure Feb 2024 - Present
    Salt Lake City, Utah, Us
    Parchment joined Instructure in February 2024 as Parchment, an Instructure Company.Parchment Course and Credit Solutions provides a platform to enable inter-institution cross-registration, transfer equivalencies, student pathways, and shared programs. Parchment's platform integrates tightly with on-campus SIS systems to allow one-click cross registration and course sharing, transfer articulation, degree programming, and student pathways.Implementation Leadership:- Architect integration between Course and Credit products and major SIS systems, including Banner, Colleague, PeopleSoft Campus Solutions, Jenzabar EX, Jenzabar CX, Workday, Anthology- Consult university system leadership on key decision points and processes required for cross-registration- Consult campus leadership on technical and functional process changes to support cross-registration- Lead 200+ implementation projects for Course and Credit products with all customers.- Manage relationships with partner organizations, such as payment providers, SIS vendors, and productivity tools.Team Leadership:- Recruit, develop and lead team of project managers and implementation managers.- Set and measure team goals and individual professional development goals.- Partner with outside consultants for project needs.Organizational Development:- Serve as key member of organizational leadership- Serve as subject matter expert for academic administration topics
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  • Parchment
    Director, Professional Services
    Parchment Mar 2023 - Feb 2024
    Scottsdale, Az, Us
    Quottly joined Parchment in March 2023 as Parchment Course and Credit Solutions.Parchment Course and Credit Solutions provides a platform to enable inter-institution cross-registration, transfer equivalencies, student pathways, and shared programs. Parchment's platform integrates tightly with on-campus SIS systems to allow one-click cross registration and course sharing, transfer articulation, degree programming, and student pathways.Implementation Leadership:- Architect integration between Course and Credit products and major SIS systems, including Banner, Colleague, PeopleSoft Campus Solutions, Jenzabar EX, Jenzabar CX, Workday, Anthology- Consult university system leadership on key decision points and processes required for cross-registration- Consult campus leadership on technical and functional process changes to support cross-registration- Lead 200+ implementation projects for Course and Credit products with all customers.- Manage relationships with partner organizations, such as payment providers, SIS vendors, and productivity tools.Team Leadership:- Recruit, develop and lead team of project managers and implementation managers.- Set and measure team goals and individual professional development goals.- Partner with outside consultants for project needs.Organizational Development:- Serve as key member of organizational leadership- Serve as subject matter expert for academic administration topics
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  • Quottly, Inc
    Director, Implementations
    Quottly, Inc Jul 2020 - Mar 2023
    Gainesville, Florida, Us
    Quottly provides a platform to enable inter-institution cross-registration, transfer equivalencies, student pathways, and shared programs. Quottly's platform integrates tightly with on-campus SIS systems to allow one-click cross registration and course sharing, transfer articulation, degree programming, and student pathways.Implementation Leadership:- Architect integration between Quottly products and major SIS systems, including Banner, Colleague, PeopleSoft Campus Solutions, Jenzabar EX, Jenzabar CX, Workday, Anthology- Consult university system leadership on key decision points and processes required for cross-registration- Consult campus leadership on technical and functional process changes to support cross-registration- Lead implementation projects for Quottly products with all customers.- Manage relationships with partner organizations, such as payment providers, SIS vendors, and productivity tools.Team Leadership:- Recruit, develop and lead team of project managers and implementation managers.- Set and measure team goals and individual professional development goals.- Partner with outside consultants for project needs.Organizational Development:- Serve as key member of organizational leadership- Serve as subject matter expert for academic administration topics
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  • Self-Employed
    Independent Consultant
    Self-Employed Jun 2020 - Jul 2020
    Providing organizations in the higher education technology market with innovative solutions for architecture, design, integration, and product strategy.
  • St.Edward'S University
    Associate Director For Product Management And Development
    St.Edward'S University Sep 2017 - May 2020
    Austin, Texas, Us
    Lead a team of Product Managers and Developers to execute technical strategy and align with university goals. Support Banner ERP, Salesforce CRM, Okta identity management, and over 30 integrated applications for 20 business units and academic departments. Set goals for individuals, teams, and the Enterprise Information Systems department. Participate in setting division-wide goals for the Office of Information Technology. Plan and execute product roadmaps for ERP, CRM, identity management and integrations.Evaluate all university business software purchases to determine build-vs-buy, IT support and OLAs, fitness of software for compliance, security, and compatibility with existing university technology ecosystem. Establish rubric and guidelines to assist in these evaluations.Create and execute plans for retirement of software packages when software no longer meets university needs, technology requirements, compatibility, or best practices.Serve as technical architect for university-wide implementation of Salesforce platform including Service Cloud, Salesforce Advisor Link, and EDA. Determine and implement ongoing strategy for integration of Salesforce data with Ellucian Banner ERP. Create and enforce university standards for technical governance of enterprise platforms.Establish and steward campus user groups and communities of practice for Salesforce and Banner.Communicate effectively, via presentation, email, collaboration tools, or other means, with colleagues and members of the user community on the status of projects, new initiatives, or changes within the industry.Software supported by teams include: Salesforce, Salesforce Service Cloud, Salesforce Advisor Link, Ellucian Banner 8, Banner 9, Banner Document Management, Ellucian CRM Recruit, DegreeWorks, Axiom, Automic, StarRez, Concur, Resource 25, Workplace by Facebook, NuPark, Maxient, JIRA, Confluence, Bamboo, Bitbucket, Github, G-Suite Enterprise, Okta, Oracle Database, many others.
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  • St.Edward'S University
    Manager, Application Development And Integrations
    St.Edward'S University Aug 2004 - Aug 2017
    Austin, Texas, Us
    Led team of application developers, analysts and architects to support university-wide ERP system (Jenzabar CX until 2012, transitioned to Ellucian Banner), websites, mobile applications, and third-party applications. Created performance evaluations, set goals for individuals and for department. Determined strategic direction of application development and deployment for the university. Served on project management committees for IT and university as a whole.Managed over 8000 change requests ranging from small bug fixes to large projects with campus-wide impact. Evaluated all requests for change, new development, or integration. Made build-vs-buy decisions.Managed the technical tasks and requirements for 3 year project of transition of ERP from Jenzabar CX to Ellucian Banner. Identified, defined requirements, and managed tasks for 60+ integration points between ERP and third-party applications, via a variety of methods, including APIs, IPaaS, and flat-file transfers.Created and enforced application development guidelines and data access standards. Established separate development, test, and production environments and procedures to move code changes across them. Implemented Git for version control and periodic code reviews.Created a workflow engine to allow paperless process of admissions applications.Developed a progress reporting tool to give students and advisors “early warning” about academic issues. (Winner of National Association of CX Users Programming Contest).Administered Cognos reporting and analytics tools, including security, report creation, and catalog definition.Administered campus-wide document imaging system, distributing document type definitions and security permissions to functional offices. Created web-enabled interface for viewing of the scanned documents that follows defined security rules.
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  • St.Edward'S University
    Database Analyst/Programmer
    St.Edward'S University May 2000 - Aug 2004
    Austin, Texas, Us
    Developed a variety of applications, ranging from simple database reports to complex web-based communication and workflow management systems.
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  • St.Edward'S University
    Technical Support Coordinator Iii
    St.Edward'S University May 1998 - May 2000
    Austin, Texas, Us
    Develop SQL applications to produce mailing labels, letters, and documents to support fundraising office.
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  • Texas And New Mexico Hospice Organization
    Database Manager
    Texas And New Mexico Hospice Organization 1995 - 1999
    Manage MS Access database of members and vendors for organization.
  • Technology Service Solutions (Ibm Global Services)
    Technical Support
    Technology Service Solutions (Ibm Global Services) Jun 1997 - Dec 1997
    Part-time hardware support and repair technician for IBM's North Austin Campus.

Michael Marks Skills

Sql Databases Project Management Integration Software Development Javascript Access Testing Css Linux Security Perl Apache Iis Html Java Programming C++ .net C Performance Tuning Itil V3 Foundations Certified Uml Oracle Microsoft Sql Server Sdlc Agile And Waterfall Methodologies Performance Management Web Development User Interface Design User Acceptance Testing Use Case Diagrams Oracle Pl/sql Development Iterative Methodologies Strategic Human Resources Leadership Budget Process Emotional Intelligence Visio Database Design Erp Unix

Michael Marks Education Details

  • The University Of Texas At Austin
    The University Of Texas At Austin
    Government
  • St.Edward'S University
    St.Edward'S University
    Computer Information Systems

Frequently Asked Questions about Michael Marks

What company does Michael Marks work for?

Michael Marks works for Instructure

What is Michael Marks's role at the current company?

Michael Marks's current role is Higher Education technology innovator.

What is Michael Marks's email address?

Michael Marks's email address is mi****@****tly.com

What is Michael Marks's direct phone number?

Michael Marks's direct phone number is (512)-448*****

What schools did Michael Marks attend?

Michael Marks attended The University Of Texas At Austin, St.edward's University.

What skills is Michael Marks known for?

Michael Marks has skills like Sql, Databases, Project Management, Integration, Software Development, Javascript, Access, Testing, Css, Linux, Security, Perl.

Who are Michael Marks's colleagues?

Michael Marks's colleagues are Judit Buczkó, Pamela Loveridge, Mel Green, Mark Rieman, Chris Calvert, Sagar Swamy, Seth Johnson.

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