Michael Marks Email & Phone Number

Salt Lake City, Utah, Us

Parchment joined Instructure in February 2024 as Parchment, an Instructure Company.Parchment Course and Credit Solutions provides a platform to enable inter-institution cross-registration, transfer equivalencies, student pathways, and shared programs. Parchment's platform integrates tightly with on-campus SIS systems to allow one-click cross registration and course sharing, transfer articulation, degree programming, and student pathways.Implementation Leadership:- Architect integration between Course and Credit products and major SIS systems, including Banner, Colleague, PeopleSoft Campus Solutions, Jenzabar EX, Jenzabar CX, Workday, Anthology- Consult university system leadership on key decision points and processes required for cross-registration- Consult campus leadership on technical and functional process changes to support cross-registration- Lead 200+ implementation projects for Course and Credit products with all customers.- Manage relationships with partner organizations, such as payment providers, SIS vendors, and productivity tools.Team Leadership:- Recruit, develop and lead team of project managers and implementation managers.- Set and measure team goals and individual professional development goals.- Partner with outside consultants for project needs.Organizational Development:- Serve as key member of organizational leadership- Serve as subject matter expert for academic administration topics

Scottsdale, Az, Us

Quottly joined Parchment in March 2023 as Parchment Course and Credit Solutions.Parchment Course and Credit Solutions provides a platform to enable inter-institution cross-registration, transfer equivalencies, student pathways, and shared programs. Parchment's platform integrates tightly with on-campus SIS systems to allow one-click cross registration and course sharing, transfer articulation, degree programming, and student pathways.Implementation Leadership:- Architect integration between Course and Credit products and major SIS systems, including Banner, Colleague, PeopleSoft Campus Solutions, Jenzabar EX, Jenzabar CX, Workday, Anthology- Consult university system leadership on key decision points and processes required for cross-registration- Consult campus leadership on technical and functional process changes to support cross-registration- Lead 200+ implementation projects for Course and Credit products with all customers.- Manage relationships with partner organizations, such as payment providers, SIS vendors, and productivity tools.Team Leadership:- Recruit, develop and lead team of project managers and implementation managers.- Set and measure team goals and individual professional development goals.- Partner with outside consultants for project needs.Organizational Development:- Serve as key member of organizational leadership- Serve as subject matter expert for academic administration topics

Gainesville, Florida, Us

Quottly provides a platform to enable inter-institution cross-registration, transfer equivalencies, student pathways, and shared programs. Quottly's platform integrates tightly with on-campus SIS systems to allow one-click cross registration and course sharing, transfer articulation, degree programming, and student pathways.Implementation Leadership:- Architect integration between Quottly products and major SIS systems, including Banner, Colleague, PeopleSoft Campus Solutions, Jenzabar EX, Jenzabar CX, Workday, Anthology- Consult university system leadership on key decision points and processes required for cross-registration- Consult campus leadership on technical and functional process changes to support cross-registration- Lead implementation projects for Quottly products with all customers.- Manage relationships with partner organizations, such as payment providers, SIS vendors, and productivity tools.Team Leadership:- Recruit, develop and lead team of project managers and implementation managers.- Set and measure team goals and individual professional development goals.- Partner with outside consultants for project needs.Organizational Development:- Serve as key member of organizational leadership- Serve as subject matter expert for academic administration topics

Providing organizations in the higher education technology market with innovative solutions for architecture, design, integration, and product strategy.

Austin, Texas, Us

Lead a team of Product Managers and Developers to execute technical strategy and align with university goals. Support Banner ERP, Salesforce CRM, Okta identity management, and over 30 integrated applications for 20 business units and academic departments. Set goals for individuals, teams, and the Enterprise Information Systems department. Participate in setting division-wide goals for the Office of Information Technology. Plan and execute product roadmaps for ERP, CRM, identity management and integrations.Evaluate all university business software purchases to determine build-vs-buy, IT support and OLAs, fitness of software for compliance, security, and compatibility with existing university technology ecosystem. Establish rubric and guidelines to assist in these evaluations.Create and execute plans for retirement of software packages when software no longer meets university needs, technology requirements, compatibility, or best practices.Serve as technical architect for university-wide implementation of Salesforce platform including Service Cloud, Salesforce Advisor Link, and EDA. Determine and implement ongoing strategy for integration of Salesforce data with Ellucian Banner ERP. Create and enforce university standards for technical governance of enterprise platforms.Establish and steward campus user groups and communities of practice for Salesforce and Banner.Communicate effectively, via presentation, email, collaboration tools, or other means, with colleagues and members of the user community on the status of projects, new initiatives, or changes within the industry.Software supported by teams include: Salesforce, Salesforce Service Cloud, Salesforce Advisor Link, Ellucian Banner 8, Banner 9, Banner Document Management, Ellucian CRM Recruit, DegreeWorks, Axiom, Automic, StarRez, Concur, Resource 25, Workplace by Facebook, NuPark, Maxient, JIRA, Confluence, Bamboo, Bitbucket, Github, G-Suite Enterprise, Okta, Oracle Database, many others.

Austin, Texas, Us

Led team of application developers, analysts and architects to support university-wide ERP system (Jenzabar CX until 2012, transitioned to Ellucian Banner), websites, mobile applications, and third-party applications. Created performance evaluations, set goals for individuals and for department. Determined strategic direction of application development and deployment for the university. Served on project management committees for IT and university as a whole.Managed over 8000 change requests ranging from small bug fixes to large projects with campus-wide impact. Evaluated all requests for change, new development, or integration. Made build-vs-buy decisions.Managed the technical tasks and requirements for 3 year project of transition of ERP from Jenzabar CX to Ellucian Banner. Identified, defined requirements, and managed tasks for 60+ integration points between ERP and third-party applications, via a variety of methods, including APIs, IPaaS, and flat-file transfers.Created and enforced application development guidelines and data access standards. Established separate development, test, and production environments and procedures to move code changes across them. Implemented Git for version control and periodic code reviews.Created a workflow engine to allow paperless process of admissions applications.Developed a progress reporting tool to give students and advisors “early warning” about academic issues. (Winner of National Association of CX Users Programming Contest).Administered Cognos reporting and analytics tools, including security, report creation, and catalog definition.Administered campus-wide document imaging system, distributing document type definitions and security permissions to functional offices. Created web-enabled interface for viewing of the scanned documents that follows defined security rules.

Austin, Texas, Us

Developed a variety of applications, ranging from simple database reports to complex web-based communication and workflow management systems.

Austin, Texas, Us

Develop SQL applications to produce mailing labels, letters, and documents to support fundraising office.

Manage MS Access database of members and vendors for organization.

Part-time hardware support and repair technician for IBM's North Austin Campus.

Ba, Russian, Government

Ms, Computer Information Systems