Write and edit online and print content for a variety of clients.

• Planned, organized and monitored operational processes and projects to ensure efficient, timely and high-quality outcomes. • Managed the Editorial Team, ensuring that all deadlines were met with quality content. • Ensured that marketing deadlines and projects were identified and adhered to and reviewed at the weekly status meeting.• Maintained company-wide project inventory by collecting weekly updates from project owners.• Conducted weekly update meetings with leadership team to review status, discuss at-risk projects and re-calibrate priorities. • Recommended improvements of operational systems, processes and policies in support of API's priorities. • Scheduled SOP audits to ensure that processes were adhered to and that changes to process were updated in the SOPs. • Implemented and monitored a communication and documentation system to ensure timely and complete communication between operational teams.• Ensured that operational meetings and decisions were properly documented and communicated. • Ensured that Editorial and Production teams worked closely together deliver, format, print and upload content on schedule. Identified patterns of significant deviations from schedule and reviewed solutions with leadership team during weekly status meetings. • Oversaw regularly scheduled and impromptu market analyses based on business needs. • Maintained competitive analyses on a quarterly basis and ensured that updates were conducted by various members of the organization. • Performed deep dives on market risks and opportunities for new products and markets, reporting results to leadership team as completed. • Oversaw contracts and other operational documentation.• Maintained and monitored attendance schedules, PTO and timesheets for all employees and contractors.

• Was responsible for strategic planning and production of online content for all Sears Holdings Corporation web sites, email, social media and marketing• Developed digital content strategy, style guides, editorial calendars and content initiatives by collaborating with key business stakeholders, subject matter experts, copywriters, user experience architects and graphic designers • Collaborated daily with product, UX, design, taxonomy and SEO teams• Planned, wrote and edited product descriptions, UX core copy, blog posts, marketing e-mails, buyer’s guides, lifestyle articles and marketing materials • Managed staff of 6 editors and copywriters, freelance writers and agencies • Started as Editor in 2009; promoted to Managing Editor in 2013

• Managed all editorial content and strategic development of Professional Remodeler magazine, www.ProRemodeler.com and all in-person events, award programs and marketing initiatives related to the Professional Remodeler B-to-B brand. • Primary duties included planning, writing, assigning and editing all editorial content for print magazine and Web site. • Represented the brand at industry trade shows and national association board meetings, including significant expertise in public speaking/delivering presentations via Microsoft PowerPoint. • Developed and launched ProRemodeler.com's strategy to create a vibrant online user experience, including producing numerous Webcasts, Podcasts, slide shows, videos and other multimedia. • Managed a staff of 4 full-time employees and numerous freelance contributors.

• Managed all editorial content and strategic development of Country Sampler Decorating Ideas magazine, Decorate with Paint magazine, Country Business magazine and numerous other home improvement-related special interest publications. • Primary duties included planning, writing, assigning and editing all editorial content for these three monthly print magazines and their Web sites. • Represented the magazines at industry trade shows, including occasional public speaking engagements. • Wrote marketing materials, e-mail campaigns and various other written materials to promote the brand. • Started as Managing Editor and was promoted to Editor, then Editor in Chief, then Executive Editor. • Won Employee of the Year Award in 2002. • Managed a staff of 9 full-time employees and numerous freelance contributors.

• Managed editorial content for numerous sports and celebrity tribute magazines, including: Chicago Cubs, Sammy Sosa, Mark McGuire, Michael Jordan, John Elway, Brett Favre, Rolling Stones, Frank Sinatra, Celine Dion, Princess Diana and more. • Duties included planning, writing, assigning and editing all editorial content for numerous titles per year on tight deadlines. • Identified, contracted and managed numerous freelance writers, biographers and photographers.

• Managed local and regional sports coverage for Chicago’s largest suburban daily newspaper. • Primary duties included planning, assigning, editing and design of daily high school and local college sports coverage for DuPage County bureau. • Was promoted from Sports Writer to Associate Sports Editor to Assistant Sports Editor.• Managed a staff of 7 full-time employees, 4 part-time employees and more than a dozen freelance writers.