Michael Ramos Email & Phone Number

Fayetteville, Nc, Us

North Carolina, United States

Oversee and lead Project Management Office. Develop, plan and assign enterprise level projects with the PMO team. Work with executive leadership to develop projects to execute company objectives. Provide insight and governance of project management across the company. Build, develop and lead teams focused on process improvement.

Fayetteville, North Carolina

Fayetteville, North Carolina Metropolitan Area

Fayetteville, North Carolina Area

Work as part of a team environment providing technical services on Unix and Windows servers and operating systems software and their associated storage. Responsible for O&S tasks in a critical mission environment. Responsibilities include the successful integration of the hardware and applications software across the enterprise • Distribution of application software to Windows workstations and assist users with issues with all workstation installed software • Maintain site’s systems • Monitor system usage and take corrective actions. • Apply operating system updates and configuration changes. • Assist users with system problems • Manage administrator and service accounts • Perform system tuning for improved performance • Maintains system documentation • Coordinate troubleshooting efforts with users, subsystem provider, local national customer organization • Install system wide software • Manage/allocate mass storage space • Coordinate vendor visits • Ensure backups are run properly and restore capability is fully functional • Coordinate with internal and external organization to ensure proper status reporting and system outage planning • Schedule and conduct preventive maintenance. • Conduct Root Cause Analysis as required • Manage system tools and equipment • Provide for system security

Fayetteville, North Carolina Area

Worked as part of a team designing, building and maintaining development environment from the ground up with the purpose of supporting the programming team with the update of RLAS system for the United States Army Reserve Command. Installed and configured Windows Server 2012, 2008 and set up and administered local domain. Installed and configured SQL Server 2008, administered group policies and set up network security features. Created virtual machines and configured them on the domain.

Lumber Bridge, Nc

• Managed several IT projects to include; installing remote system and configured virtual COM port to monitor plant water pump house, installed and configured Cognex barcode scanning system to scan labels to update SQL server tables providing valuable data. • Managed and edited data tables on Microsoft SQL and retrieved data from tables as requested from management.• Responsible for maintaining switches, access points, cables, printers, computer scale systems for the largest poultry processing plant in North America.• Used Wireshark program to conduct network monitoring and applied network security baselines,used active directory to create group policies, and managed data storage on VMWare Servers running Windows Server 2008.• Configured and programmed serial connections and label creation files to be used with MAL scaling application and printers.

Fayetteville, North Carolina Area

• Worked with clients to troubleshoot and provide computer repair and technology solutions.• Implemented training program to train new employees to be able to troubleshoot computers properly. • Conducted virus scans and removals, hard drive reformats, software and hardware installations. • Worked as team lead overseeing a customer service counter operated by 3 people.

Faytteville, Nc

• Provided client support and technical issue resolution to problems relating to DSL Internet Service. • Configured routers and modems and email programs for clients and ensured proper functionality via application servers on Centurylink network.• Trained and educated clients on the use of applications related to Internet and email.• Identified, advised on and corrected technical and computer related issues for clients.

Englewood, Co

Used modern inspection tools to qualify aircraft parts or assemblies. Inspected and certified manufacturing tooling for conformance to engineering drawings. Documented and controlled use of parts or assemblies through inspection process and conformity. Incorporated quality improvement techniques, researched and resolved critical issues. Ensured strict compliance to FAA and FAR regulations and guidelines.

Barksdale Afb

• Supervisor overseeing weekend duty and night shift crews up to 5 individuals at one time. Cleared for Red X sign off.• DoD Secret security clearance (Expired 2010)• Troubleshot aircraft malfunctions, conducted inspections, read and interpreted wiring diagrams and aircraft schematics, trained individuals on aircraft systems. • Direct leadership qualifications with particular strengths in planning, performance and quality improvement and productivity gain. • Lead teams launching numerous B-52H aircraft to forward locations (Diego Garcia BII) during Operation Enduring and Iraqi Freedom.• Awarded Humanitarian service medal for FEMA assistance and relief effort during the aftermath of Hurricane Katrina in Louisiana• Awarded Air Force Good Conduct Medal and Outstanding Unit Award.• Graduated with honors from Aerospace propulsion training program at Sheppard AFB in Wichita Falls TX (October 2000)

Bachelor'S Of Divinity, Theology/Theological Studies

Bachelor'S Degree, Computer And Information Systems Security/Information Assurance

Associate Of Arts (Aa), Education

General Studies, General Studies

General Studies, History