Michael Ramos Email and Phone Number

Building current IT customer base through effective prospecting and cold calling techniques by being on the phone on a daily basis, 80% of the day with Small, Medium size businessesEducating clients on all current and future IT products with hardware, software, warranties and servicesDeveloping a partnership with Specialists from all Technology partners such as HP, Lenovo, Dell, Cisco and others by participating in all educational video conference calls and promotion activities

Built Office Equipment sales funnel through strategic cold calling techniquesConducted oral and visual presentations to new customersPerformed on-site customer training with current and new customers

Managed day to day relationships with customers by developing a value add relationship and utilizing a call cycle with the use of CRM software Maintained annual sales and profit goals by identifying penetration opportunities and executing value add programs Collaborated with the Business Development Team with customer acquisition and promoted all lines of business

Graduated from the Commerce Industry Sales & Marketing ProgramRecruited Student Volunteers from the Program to participate in the annual Staples Advantage Catalogue Launch 2011, 2012Participated in the Occupational Analysis for the Commerce Industry Sales & Marketing Program in 2013