Michael Ratcliffe Email & Phone Number

Hillsboro, Oregon

Ballarat, Australia

Accountable within a supply chain for procurement, manufacturing, logistics, customer service, analytics, performance management, integration and staff management. Current responsibilities include collaborative support of fifty-five employees, which include; drivers, production, administration, and designers. Ultimately accountable for recruitment, employee development and performance management. Additional job functions include planning, production management, monitoring, scheduling, budget and reporting. Ultimately liable for ensuring strong customer satisfaction is in place by building a close partnership with vendors and clients, managing order intake, fleet deliveries, maintenance, the management and the organization, managing inventory closely, monitoring, completing stock queries and purchasing. Accountable for materials planning, production planning, scheduling, inventory in our IT systems, OSHA safety reviews, compliance and invoicing.

Ballarat, Australia

A privately owned residential construction company, 6 employees, and annual revenue of $6 million in Australia. Accountable for project managing 30 new homes under construction at one time. Ultimate responsibilities included partnering closely with the homeowners to ensure their home was finished on time and under budget. As the Project Manager I was responsible for marketing, sales, contract negotiations, vendor management, and I owned all thirty budgets. Liable for successful planning, forecasting and customer service. I oversaw the construction projects from the initial sales point, providing excellent customer service to quoting projects which required forecasting and budgeting skills, supervised contracted workers and vendors to ensure timely delivery of products and services, to finalization of the project where I handed the keys over to a happy customer.

Portland, Oregon Area

Over one hundred year old supplier in Oregon & Washington of masonary and hardscape products in the Pacific Northwest, including 10 manufacturing sites, distribution & transportation and over 16 sales & retail branches.Accountabilities as a branch Manager include supervising twelve employees and running the day-to-day operations. Responsibilities included; dispatching, inventory management, merchandising, vendor management budgeting, and sales. I was liable for ensuring a high point of sales and quality customer service was delivered by my team. Leadership was of high importance to this organization. In one year I turned around the customer service mindset on my team and ultimately my branch became the most profitable in the Pacific Northwest.

Master Of Business Administration (M.B.A.), Business, Management, Marketing, And Related Support Services

Master of Business Administration - Majoring in Human Resouces

Bachelor'S Degree, Kinesiology And Exercise Science, Magna Cum Laude

Activities and Societies: Phi Theta Kappa Honour Society Scholar Athlete Basketball

Kinesiology And Exercise Science

Activities and Societies: Scholar Athlete Basketball

Kinesiology And Exercise Science

Activities and Societies: Scholar Athlete Basketball

Primary Education