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@medxcelfacilities.com
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1 phone found area 855
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Michael Rath is listed as Client Solution Consultant II @ Medxcel Facilities Management | ATD Master Trainer, ATD Master Performance Consultant at Medxcel Facilities Management, a with 165 employees, based in Indianapolis, Indiana, United States. AeroLeads shows a work email signal at medxcelfacilities.com, phone signal with area code 855, and a matched LinkedIn profile for Michael Rath.
Michael Rath previously worked as Client Solution Consultant II at Medxcel Facilities Management and Customer Solutions Consultant at Medxcel Facilities Management. Michael Rath holds Ba, Telecommunications / Spanish Literature Double Major from Indiana University Bloomington.
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With over eight years of experience as a Client Solution Consultant II at Medxcel Facilities Management, I provide IT, connectivity, and engagement solutions to facilities technicians and leadership at over 50 sites in multiple states. I am a certified Master Trainer, Master Performance Consultant, and E-Learning Instructional Designer by the Association for Talent Development (ATD), the leading organization for talent development professionals.My core competencies include change management, technical training, client relations, and facilitating difficult conversations. I help people and organizations adapt to new systems, processes, and cultures, and empower them to achieve their goals. I have also developed and delivered workshops on personal responsibility, integrity, diversity and emotional intelligence, focusing on veterans, trauma, multiculturalism, and men's issues. I am fluent in Spanish and have a background in IT, broadband, and Telecommunications.
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Indianapolis
• Regional Liaison providing IT, connectivity, and engagement solutions to 60+ sites in Indiana, Michigan, and Illinois.• Coordinate Customer engagement through IT problem resolution and training towards full alignment and empowerment throughout the Medxcel Facilities Management Regions.• Change Management focus on operations support and performance alignment post-implementation.
Indianapolis, Indiana Area
• Coordinate Customer engagement through IT problem resolution and training towards full alignment and empowerment throughout the Medxcel Facilities Management Regions.• Change Management focus on operations support and performance alignment post-implementation.
Indianapolis, Indiana Area
• Part of a dynamic Training Department leading in-house and onsite training, developing e-learning, acting as Subject Matter Expert for the work order software we support, as well as Office 365.• Acted as Change Management Resource/Champion during new implementations around the country.• Facilitated operations software training at over 100 hospitals.
Frankfort, Ky
• Led Technical Trainings as contracted on Statewide Kentucky Kynect upgrade.• Evaluated training materials and suggested updates and improvements to enhance user comprehension. • Delivered group training for case managers and other users according to training material from approved curriculum.• Conducted training delivery meeting training standards, policy, and methodology.• Delivers group training for case managers and other users according to training material fromapproved curriculum.• Conducts training delivery meeting training standards, policy and methodology.
• Led Technical Trainings as contracted on Broadband Installation, Helpdesk, PC Troubleshooting, LAN/WAN basics, TCP/IP, IPTV, and I&R (Telephony Installation/Repair).• 9 years’ experience teaching DSL Fundamentals, a 2-week DSL course teaching AT&T Field Technicians DSL signal, connectivity, computer setup, modem configuration, LAN/WAN basics, home networking, wireless WEP security, and business static router configuration. • Led a team of trainers that opened a 350-position DSL Call Centers in Indianapolis and Detroit. Taught new hires of various skill DSL technology, helpdesk troubleshooting, and SAP CRM ticketing system. Instructed Operations Managers in the technical portion of their jobs including DSL, SAP, and Verint call monitoring systems.• Taught Data Core Boot camp class for a client using curriculum that included A+, MCSE, and basic CCNA skillset building
Various Locations
Coordinate and Lead Admin and End User trainings for Public Safety PSAP/E911 software installations for a major government contract client.- Client Relations before and after installation training.- Travel to site, assess technical situation, address issues.- Verified schedule and client expectations, adjusted to exceed expectations.- Update documentation to address training issues found.- Work with local telephony technicians to address issues.- Troubleshoot software issues, work with technical support, escalate if necessary.- Certify customer satisfaction prior to departing site.
United States
• Coach end users on day of installation of Cisco VoIP Phone systems. • Delivered group, one-on-one and follow-up training for agents and employees according to training material from approved curriculum • Conducted training delivery meeting training standards, policy and methodology. • Coordinated and implemented instructional material • Evaluates training materials and suggests updates and improvements to enhance user comprehension. • Met with State Farm agents in the USA and Canada to facilitate implementation.
• Certified Professional Coach focusing on Professional, Financial, and Emotional Intelligence.• Worked with non-profit organizations teaching community leadership skills and diversity.• Completed short-term 1099 IT projects from other companies such as Gradepoint, KForce, Norrell, TekSystems, Intellys, and Pinnacle Partners. • Experienced with rollouts of laptops, desktops, printers, servers, and Cisco Routers, and satellite modem installation. Completed a Windows 7 migration for nonprofit giveaway including configuration, imaging, upgrading hardware, and troubleshooting driver issues.• Perform at-home PC repair, upgrades, router configuration, and home networking.• Broadband conversions to Frame–Relay T1 to DSL with Cisco 800 series routers for a major Car Leasing company.
Duties include administration for and training at nationwide sites for a major client in the automotive industry. Skills include training in Internet and PC/A+ skills, site networking, ISDN troubleshooting, client relations/administration for the site. Benchmark certified in Internet and PC Technologies. Gradepoint Certified in Technical Training.
Other employees you can reach at medxcelglobal.com. View company contacts for 165 employees →
Gerald Spilinek Jr.
Colleague at Medxcel Facilities ManagementWichita, Kansas, United States
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Trevor Sierzputowski
Colleague at Medxcel Facilities ManagementGreenwood, Indiana, United States
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Johnnie Troesch
Colleague at Medxcel Facilities ManagementPensacola, Florida, United States
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Cindy Nelson
Colleague at Medxcel Facilities ManagementBirmingham, Alabama, United States
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Kevin Siters
Colleague at Medxcel Facilities ManagementNashville Metropolitan Area, United States
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Jason Erlewine
Colleague at Medxcel Facilities ManagementGallatin, Tennessee, United States
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Shawn Michael Martin, Chft
Colleague at Medxcel Facilities ManagementMurfreesboro, Tennessee, United States
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Anthony Marsh Chsp
Colleague at Medxcel Facilities ManagementGreater Chicago Area, United States
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Reashonda White-Breckenridge M.S.Ed.
Colleague at Medxcel Facilities ManagementIndianapolis, Indiana, United States
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Zach Engelman Undefined
Colleague at Medxcel Facilities ManagementIndianapolis, Indiana, United States
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Activities and Societies: Exchange Student - Universidad Veracruzana 1986 Aide de Camp - 1987 Pan American Games
Quick answers generated from the profile data available on this page.
Michael Rath works for Medxcel Facilities Management.
Michael Rath is listed as Client Solution Consultant II @ Medxcel Facilities Management | ATD Master Trainer, ATD Master Performance Consultant at Medxcel Facilities Management.
AeroLeads has found 2 work email signals at @medxcelfacilities.com for Michael Rath at Medxcel Facilities Management.
AeroLeads has found 1 phone signal(s) with area code 855 for Michael Rath at Medxcel Facilities Management.
Michael Rath is based in Indianapolis, Indiana, United States while working with Medxcel Facilities Management.
Michael Rath has worked for Medxcel Facilities Management, Teksystems, Ameritraining, Inc, Beacon Hill Staffing Group / Spok, and Pcempowerment.
Michael Rath's colleagues at Medxcel Facilities Management include Gerald Spilinek Jr., Trevor Sierzputowski, Johnnie Troesch, Cindy Nelson, and Kevin Siters.
You can use AeroLeads to view verified contact signals for Michael Rath at Medxcel Facilities Management, including work email, phone, and LinkedIn data when available.
Michael Rath holds Ba, Telecommunications / Spanish Literature Double Major from Indiana University Bloomington.
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