Michael Resch Email & Phone Number

United States

Stowe, Vermont, United States

• Oversee all Accounts Receivables for the Hotel including but not limited to: Transient stays, groups, weddings and corporate events. • Responsible for the billing and management of over 250 individual Lodge Owners. • Managing, analyzing and updating the General Ledger on a daily basis through Oracle R12 Financials. This includes working with the accounting team to close every month in 2 days. • Extensive knowledge of Springer-Miller Hospitality Management System (SMS Host) , Envision, Micros Reporting, SPA Soft, Cognos and other Hyatt Applications.• Work with every department of the Hotel on a daily basis to ensure the proper accounting systems are in place to facilitate accuracy and efficiency.

Vail, Colorado, United States

• Run daily, monthly and yearly audits of operations to ensure financial performance is accurately reported.• Responsible for creating and preparing a monthly owners report that includes gross sales, reconciled expenses (credit card fees, housekeeping, maintenance fees, etc.) with supporting documentation. Responsible for the transfer of monthly net revenue.• Work diligently with the front desk staff at The Solaris, local travel agents and online travel agents to facilitate a positive guest experience and expectation. • Responsible for all organization, programming and operation of the company’s back-end software which includes Front Desk Anywhere and QuickBooks Desktop.• Support short-term and long-term sales through several analysis tools I developed to monitor sales based on property type, duration of stay, time of year and other variables. • Responsible for management and oversight of all accounting functions, procedures and reporting.

St. Thomas, Usvi

• Responsible for managing and overseeing all of the operations of the hotel, restaurant and bar.• Extremely active in putting together a marketing plan for the hotel including managing relationships with third party partners and travel agents.• Extensive knowledge of software including, Nightvision, Ihotelier/Travel click, Dinerware and other 3rd party extranets and CRM software. • Experience in leading union negotiations and in the hiring and evaluation of employees. • Responsible to ensure that the guests are completely satisfied with their experience at the hotel.• Responsible for rate/yield management and maximizing hotels revenue and revpar during slow periods through aggressive and creative marketing techniques.• Organized and quantified quarterly and yearly financial reports.• Instrumental in researching, preparing and strategizing a proposal for long-term operations of the hotel to the Port Authority of the Virgin Islands.

• Main responsibility includes working with clients and other sales representatives in renewing large and complex CISCO based maintenance contracts.• Responsible for over two million dollars of revenue through sales of new and renewal CISCO SMARTnet maintenance contracts.• Utilized Microsoft CRM to manage all relationships and contacted 20-30 clients a day. Managed between 100-150 accounts a quarter.• Extensive knowledge of both Verizon (PremiSys) and CISCO (CSCC) powered databases.• Received the outstanding sales representative award for my team in Q4 of 2009 (STARS AWARD).• Promoted to a Senior Sales Representative in September 2010

• Main responsibility included cultivating a client base that was seriously interested in investing in residential real estate in Denver.• Initiated a multitude of promotional tactics through cold calling, following leads and web-based activities.• Informed current and past clients of newly acquired properties that matched their investment criteria.• Worked in a team setting with other sales executives to initiate promotional techniques that would expand the overall client base.

• Worked with the President of OakBridge-Denver, to expand possible client base.• Performed extensive research of Executives at large corporations specifically targeting Biotech Companies.• Created and maintained a database that classified possible clients into several different criteria.• Worked with other interns globally to create a unified database that was available to OakBridge employees worldwide.

Mba

Bsba, Real Estate, Finance, Marketing