Michael Rex Email & Phone Number

Australia

Arcktick Field Officer

Australia

Headed the business after acquiring the skillset to operate a successful business. Due to my effective marketing and client referrals, this success was sustained during difficult times throughout the COVID-19 pandemic.I provided exceptional customer service while servicing air conditioning systems to my customer network to build trust and rapport, elevating the customer experience for repeat business and referring services to others.

Cleveland, Queensland, Australia

Extensive customer service, marketing, and sales experience developed as a business owner and manager. Renowned for a warm, friendly, and empathetic personality with personnel, demonstrated by successful business operations. I have a focused goal on continuous business improvements to drive a common pursuit of customer excellence, ensuring optimum activity levels and service quality standards.

I conducted fault finding, problem analysis and live testing while repairing and servicing domestic appliances.

I sold and installed commercial refrigeration and air conditioning, including cool rooms, bottle cabinets, salad bars and ice machines, to a vast number of businesses.

I provided a high-quality installation involving customer-specific domestic and commercial premises solutions. I installed, modified, maintained, and repaired domestic, commercial, and split ducted air conditioning systems and managed stock levels.

Showcased my expertise with ongoing maintenance of all refrigeration, air conditioning and electrical systems while concurrently maintaining the internal and external building structure and integrity. I managed the ongoing upkeep of the fire system to current safety standards

I established Manning Valley Refrigeration as my own business in 1999 with the New Enterprise Incentive Scheme (NEIS) support. Drawing upon my solid administrative skills, I successfully moved my business from Brisbane to Manning Valley.Key achievements:I specialised in supplying custom-designed air conditioning systems and servicing and modifying existing systems to a high standard of workmanship. I received an extensive number of referrals which reflected high customer service rates. I expanded my business when the Australian Government initiated the Insulation Scheme as it complimented my existing customer base.

Certificate Iv In Small Business Management

Bachelor Of Social Work

Certificate Iv In Business Administration

Diploma In Mental Health