Michael Rhodes Email and Phone Number
Electrical Improver with Level 2 EAL Electrical Installations Diploma and 18th Edition Wiring Regulations certificate. CSCS Card holder (Electrical Labourer) since August 2024. Experience in mainly domestic (and some commercial) electrical installations, repairs and rewires since October 2022. Experience including full building rewires, first and second fixing (route planning, chasing out and surface mounted), planning and wiring lighting, ring, radial circuits, installation and replacement of security cameras, smoke alarms, pumps/extractors, fuse spurs etc. Upgrading to fire rated spotlights, security/PIR and various other types of LED lighting. Also proficient in numerous associated routing types such as trunking and capping, with some experience of quoting, fault finding and wiring consumer units. Experience of domestic testing and inspection towards EIC completion.
Hastings Direct
View- Website:
- hastingsdirect.com
- Employees:
- 1816
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Electrical ImproverBd Electrical Oct 2023 - PresentLeicester, England, United KingdomElectrical installations, maintenance and fault finding. Experience in many aspects of domestic and some commercial work, including chasing out, full building rewires, first and second fixing, planning and wiring lighting circuits, installation of ring and radial circuits, security cameras, smoke alarms, pumps and extractor fans, all manner of fire rated spotlights and other LED lighting. Testing and inspection procedures towards EIC certification. Also proficient in associated routing types such as trunking and capping, as well as some experience of fault finding and wiring consumer units.
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Apprentice ElectricianBd Electrical Oct 2022 - Oct 2023Leicester, England, United KingdomTrainee Electrician with BD Electrical, Leicester (Voluntary, up to 3 days per week). Experience in many aspects of domestic and some commercial work, including chasing out, full building rewires, first and second fixing, planning and wiring lighting circuits, installation of ring and radial circuits, security cameras, smoke alarms, pumps and extractor fans, all manner of fire rated spotlights and other LED lighting. Also proficient in all associated routing types such as trunking, capping, conduit, as well as some experience of fault finding and wiring consumer units.
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Customer Loyalty AgentHastings Direct Mar 2022 - PresentLeicester, England, United KingdomCustomer engagement and retention. Analysis of policy data and objection handling to retain client base. Consistent delivery of positive business outcomes in line with key performance indicators. Excellent attendance record.
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Quality AssessorAscensos Oct 2021 - Feb 2022Isle Of Wight, England, United KingdomAuditing agent calls. Hosting of international Microsoft Teams Calibration calls with corporate clients, management and operations personnel. Identifying behavioural concerns and providing evidence to management for use with agent appraisals. Retrieving and interpreting data to present weekly quality performance reviews to key business personnel. -
Call Center OperatorAscensos Nov 2020 - Oct 2021Isle Of Wight, England, United KingdomUse of software systems to bring resolutions to customer queries. Average handling time and wrap consistently within key performance indicators.
Michael Rhodes Education Details
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Mj ElectricalPass (93%) -
Smb College Coalville, LeicestershirePass (Merit Equivalent)
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Hastings Direct, Leicester UkCustomer Loyalty Agent Induction Training (6 Weeks)
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Ascensos, Cowes, Isle Of WightQuality Assessor Training (2 Weeks)
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Ascensos, Cowes, Isle Of WightAscensos Salesforce Software Training And Orckestra Database Training
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Ascensos, Cowes, Isle Of WightAscensos In-House Training For Customer Service Agents (1 Week)
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Sandown High School7 X A Grades Including English And Science. 1 X B Grade In Mathematics
Frequently Asked Questions about Michael Rhodes
What company does Michael Rhodes work for?
Michael Rhodes works for Hastings Direct
What is Michael Rhodes's role at the current company?
Michael Rhodes's current role is Self Employed Electrical Improver with BD Electrical, Leicester.
What schools did Michael Rhodes attend?
Michael Rhodes attended Mj Electrical, Smb College Coalville, Leicestershire, Coursera, Hastings Direct, Leicester Uk, Ascensos, Cowes, Isle Of Wight, Ascensos, Cowes, Isle Of Wight, Ascensos, Cowes, Isle Of Wight, Sandown High School.
Who are Michael Rhodes's colleagues?
Michael Rhodes's colleagues are Mike Elliott, Sophie Holland, Victoria Simmonds, Sandeep Upadhyay, Ellie Walker, Peter Lane, Lauren Power.
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