Michael Richard Email & Phone Number

Chicago, Il, Us

United States

• Troubleshooting the issues clients are experiencing with our product to a solution, along with providing part numbers for replaceable components to bring non-working fixtures back to an operable state.• Direct and educate end users, sales reps, lighting designers, electricians, etc for all necessary information on building successful lighting applications• Consult with Engineering and Quality teams for high value incidents• Advanced understanding of how lighting applications work from the junction box to the lamp socket.• Strong understanding of low / line voltage applications and fixtures.

United States

• Directed and coordinated staff to ensure proper functioning of operations• Responsible for managing register receipt counts and bank deposits• Handle cash sales in the estimated amount of $5,000+ daily• Assisted with ordering and inventory, maintaining and stocking all business-related items• Interact with customers to ensure satisfaction• Worked various shifts including lunch and dinner shifts, opening and closing the bar several times a week• Climbed up the ladder in company from Security, to Bartender, to Manager

Chicago, Illinois, United States

• Prepared cars for new customers• Brought new cars from lot back to shop to remove factory wrapping, wash, wax, detail, and license plate installation• Routine end of the month inventory amongst 3 lots with an average count of 400 plus cars• Ensure the cleanliness of all cars on display as well as cars used for test drives• Physically capable of performing all porter duties• Started in the car wash and was immediately promoted to New Car Delivery after 2nd week of hire

Chicago, Illinois, United States

• Assisted managing copy center staff and production of internal needs• Received customer requests for all Copy, Scan, Fax, or any Copier troubleshooting tasks• Able to keep our team motivated in order to reach the sensitive time frame; Mediator in high stress situations• Called on to take care of all (30) in house and satellite copier maintenance and repair jobs• Responsible for creating the task for the document messengers to check on satellite copiers during their hourly document deliveries, and I would troubleshoot issues on machines• Promoted to supervisor one year after date of hire

Electrical Certificate, Electrical Construction And Maintenance, A

Completed 10 month program and have a solid understanding of electrical maintenance for residential applications. Was a part of the top 3.

Advance Networking And Troubleshooting Certificate, Information Technology