• Responsible for supervision of 10 direct reports to ensure timely and accurate payment of a variety of incoming invoice types in a high-volume setting (~65K invoices per quarter processed)• Created and implemented new departmental KPI’s to facilitate improved efficiency, resulting in lower departmental processing costs per invoice• Led training standardization efforts by creating and maintaining documentation outlining processes and procedures for paying both foreign and domestic vendors • Communicated with counterparts around the world, as needed, in order to understand the nature of identified discrepancies and resolve / process payments accordingly• Collaborated with internal IT resources to identify opportunities for improvement, resulting in increased process automation and improved efficiency throughout various procedures• Completed monthly reconciliations of third-party payment statements and bank balances, as well as complex intercompany reconciliations containing foreign currency exchange agreements

• Accurately and efficiently reconciled receivables & payables on a timely basis to certify that international agent accounts remained in good standing• Facilitated communication between internal departments & external vendors in order to obtain required documentation & authorization for payment• Adapted to new accounting policies & procedures by proactively reviewing processes and subsequently implementing more efficient methods to create and review customer aging reports• Gained valuable conflict resolution experience by coordinating resolution of daily disputes between Operations & Suppliers, preventing possible payment delays• Directly impacted the lowering of net receivables / payables from more than $1M to only $100K, exceeding goals set by management

• Provided high-quality, customer-focused support to vendors by proactively researching transactions• Initiated process improvements that resulted in increased accuracy & timeliness of airline payments & reports• Managed the processing of urgent payment requests from start-to-finish by coordinating the information flow between internal to external sources, preventing freight from being held & additional costs incurred

• Demonstrated excellent interpersonal skills & reliability to meet constantly changing customer requirements• Gained valuable insight into the logistics industry by developing & coordinating routing plans with management in order to most efficiently service customers

• Performed monthly account reconciliations and related analysis; collaborated with Treasurer to calculate & provide data necessary for publishing the district’s 5-year forecast model