- Set product pricing based on analyzing both our own costs and assessing our competitive position in the markets for tract and custom home structural components- Created an automated inventory replenishment system with short-term material demand forecasting- Created a production scheduling dashboard for planning and balancing future production demand between facilities- Researched and resolved escalated issues from junior staff and salesmen, including PO and design discrepancies, documentation errors and special client requests- Developed management and operational tools and reports to increase labor productivity by leveraging the SQL database back end underlying both MiTek Business Application and Great Plains on an ongoing basis

- Independently authored new, more effective in-house training material- Analyzed and adjusted customer ledgers, later assisting in billing training- Multi-tasked in a high call volume, sales-focused environment

- Scheduled and directed sub-contractors- Incorporated customer ideas to create pool and patio designs in CAD software- Estimated P&L based on labor and material inputs to price competitive bids- Navigated county, city and HOA regulatory processes to obtain permits and ensure compliance

- Executed teaching plans, overcoming resistance, for all age groups- Safely assisted in educating and training ESE (Special needs) students

- Optimized inventory management, reducing inventory 15% while increasing sales- Generated daily sales, traffic, accounting and inventory reports- Actively monitored and negotiated with vendors, reducing shrinkage

- Sales floor stock management, customer consultation and sales- Numerous citations for excellent customer service

- Full operation of the retail store; inventory tracking and ordering, generating reports, processing deliveries, customer orders and shipments.