Senior Manager People Leader
Current• People Leader of large Business Systems Analysts team across multiple Salesforce Orgs and cross functional domains, including but not limited to Salesforce Retail, Wealth Advise, Branch Network, Banking, Retirement Planning & Advisor Services• Scaled the team structure 3x based on budget and demand increase for our team support• Continuous evolvement of the Definition of a BSA with RACI cross channel roles and responsibilities• Education of the value add of the Business Systems Analyst role in a Scaled Agile (SAFe) framework• Education and expansion of the BSA role across other domains of work• Lead the BSA team with accountability to technical deliverables as the first line into architecture solution • Coached and mentored Direct Reports, and peers on career development and processes, culture improvements• Key participant in the definition of ready structure for Epic level and user story• Key participant on the implementation of Scaled Agile best practices across organization• Champion BSA team Agile transformation to Scaled Agile (SAFe) with team training for best practices• Champion best practices engagement for UX Designers cross channel and domains• Key participant in the annual budget and initiative funding; Effective budget management across initiatives• Set the annual team vision, objectives and key result indicators mapping to organization objectives• Standardized best practices for BSA role for key deliverables, process and templates• Developed a repeatable onboarding process and best practice for new hires to BSA team o Interview, hire and other HR actions such as regular performance appraisals• Key participant in the development of a repeatable organization onboarding process for SVP pillars• Selected as the Chairperson by leadership for the SVP Awards Committee
