Michael Roccaforte Email & Phone Number

• People Leader of large Business Systems Analysts team across multiple Salesforce Orgs and cross functional domains, including but not limited to Salesforce Retail, Wealth Advise, Branch Network, Banking, Retirement.
• Scaled the team structure 3x based on budget and demand increase for our team support
• Continuous evolvement of the Definition of a BSA with RACI cross channel roles and responsibilities
• Education of the value add of the Business Systems Analyst role in a Scaled Agile (SAFe) framework
• Education and expansion of the BSA role across other domains of work
• Lead the BSA team with accountability to technical deliverables as the first line into architecture solution

Greater Denver Area

• Dependency management across internal outside domains of work
• Epic and User story development and management
• Design and development of context diagrams, intersystem dependency diagrams, and sequence diagrams
• Led User Story definition of ready and best practices for all of Salesforce Sales & Services Technologies
• Partnered and led Agile best practices for Sales & Services Technologies
• Experience of the design and development of a use cases and UML

Greater Denver Area

• People leader of a team of 10 employees and independent medical practitioners o Support the front end, back end and patient/client rotations and support
• Developed and implemented procedural best practices and processes for a streamlined E2E flow
• Ability to performed and manage all day-to-day operations o Front office, back office, Onboarding, HR, Payroll, et all
• Integration of a compliance program to support the policies of the OIG (Office of Inspector General) o Analysis and created E2E processes, standardization and compliance best practices o Created Flow diagrams in.
• Integration of an internal HIPAA compliance program
• Conversion of ICD9-ICD10 diagnosis and procedure coding, expanded to 40,000+ codes o Standardized best practices of code utilizations

Greater Denver Area

• Collaborative design for a solution architecture which meets the program objectives and business needs
• Identify, prioritize, engineer, and deliver tactical and long-term solutions to maximize the business value
• Facilitate functional design for release planning objectives and vision with multiple scrum teams & stakeholders
• Collaboration, development and management of functional features, user stories, high level requirements and detailed level requirements to drive a business and technology solution
• Design and development of Technical Architecture Model; System interface specification and flow diagrams, context diagrams, intersystem dependency diagrams, and sequence diagrams
• Development and support of test plans and user acceptance criteria for feature, user story and functional delivery

La Grange, IL

Lombard, IL

Greater Denver Area

Greater Denver Area

Greater Denver Area

Greater Denver Area

Greater Denver Area

Doctor Of Chiropractic, Chiropractic Medicine

Bachelor Of Science - Bs, Information Technology

General Studies