• Manage portfolio operations including day-today contact with International Card partners to share information and expand United’s presence in foreign countries. • Partner with international Bank partners and United teams to Develop acquisition initiatives to promote program engagement with MileagePlus international base.• Negotiate international co-brand contract terms and secure agreements to launch cobranded credit card programs across Latin America.

• Managed acquisition reporting and created performance dashboards for Inflight and Loyalty senior management on a daily-weekly basis• Collaborated with the Marketing team and Chase bank to develop and secure approvals for customer and employee-facing marketing materials, including advertisements, in-airport displays, credit card applications and seatback advertisements• Planned and executed employee engagement campaigns to increase awareness of new offers, incentivize promotion of the credit card, and reward top performers.• Partnered cross functionally with Chase Bank and Inflight teams to ensure program procedures were being met and program compliance was achieved

• Coordinated office strategy of printing marketing collateral and supporting documents for live agent listings within NMLS system.• Planned, prepared, and executed direct mail campaigns targeting prospective real-estate clients in the Greater Chicago area.

• Managed all aspects of the marketing and event strategy within the FLEX Options portfolio team including attendee lists, logistics, and post event reporting.• Maintained an extensive catalog of marketing collateral including swag items, fact sheets, and booth equipment to support marketing event initiatives.

• Developed processes to support streamlined data transfer of prospect and client information onto CRM database improving sales team effectiveness• Tracked and analyzed reports of marketing campaign and event initiatives for leadership teams within the C-suite. • Directed the coordination of all aspects of trade show planning including conferences, meetings, and other events (pre-planning, onsite execution, and post-event wrap-up)• Cultivated a database of prospect information within Salesforce to support sales teams and their engagement initiatives throughout the year

• Created print marketing content with Adobe InDesign software that was later used in direct mail pieces for local business owners. • Coordinated with coworkers to create templates and programs to fit the needs and expectations of customers.

• Located international shipment in storage facility through the use of Excel filters and VLOOKUP function.• Processed requests for advanced shipping on orders through warehouse database.• Generated daily reports of international shipment.

• Engaged with local business owners by distributing program flyers that were created via Adobe InDesign.• Utilized Hootsuite in order to publish and manage content towards AmeriCorps social media pages with over 23k following.• Crafted PowerPoint slides for business seminars and set-up seminar floor plan for marketing events.

• Prepared and organized paperwork and other materials as needed for student government meetings, conferences, and guest lectures• Aided students, parents, professors and staff with registration, departmental questions, projects, and special events on campus• Planned and administered Director of Student Life’s daily calendar by scheduling meetings and committee affairs in the office