Michael Rose Email & Phone Number

Selling various Life Insurance products* Contacting clients for renewal calls and cross-sale opportunities* Advertising and marketing in order to develop new leads* Following-up with customer quotes to write new business * Assisting clients and customers in understanding their individual needs and coveragelimits that best suits and protects them

Developed professional relationships* Provided customer service to clients throughout the enrollment and application process* Directed stock holders to their online portfolios and helped them with first time setup* Served as a mentor to new co-workers in order to prevent and solve potential problems * Helped clients understand the benefits of a tax-advantaged medical savings account* Participated in training, team workshops and performance evaluations

Listened to and resolved customer complaints regarding services, products, or personnel* Conferred with company officials to develop methods and procedures to increase sales,expand markets, and promote business* Attended company meetings to exchange product information and coordinate workactivities with other departments* Formulated pricing policies on merchandise according to profitability requirements * Provided staff with assistance in performing difficult or complicated duties

Handled inbound and outbound sales calls* Generated new business leads and maintained existing customer relationships* Managed and oversaw a large fleet of vehicles* Matched vehicle demand with availability* Ensured complete customer satisfaction in a fast-paced environment * Coordinated all aspects of customer's accounts

Education record

Bachelor Of Science, Business Management

High School Diploma

Education record

Fall 2009 Property/Casualty, Life/Health License