Michael Roth Email & Phone Number

Loveland, CO

• Responsible for all aspects of developing, coaching, and leading the team
• Collaborate with Senior Managers to interview perspective new hire candidates
• Handle multitude of administrative duties that include payroll, career pathing, and annual reviews
• Real-Time Management of the business and night shift specialists
• High level customer escalations that incorporate a retention focus
• Contribute to projects designed to improve strategic business and organizational… Show more

Loveland, CO

• Effectively qualified, conducted needs analysis, and followed-up with prospects in order to convert leads into paying and satisfied customers
• Provided coaching support to all levels of the sales team, from mentoring new hires to assisting experienced representatives with strategies to increase productivity
• Educated small businesses and organizations on email marketing best practices and communication strategies to influence business success
• Facilitated interviews to identify… Show more
• Facilitated interviews to identify solid candidates to support our business and customer needs
• Member of the Activities Committee in the sales department to increase employee morale

Greater Denver Area

• Supported, coached and developed leadership team with 8 direct reports and up to 50 indirect reports
• Conducted performance meetings to assess performance and discuss leadership responsibilities
• Acted as role model to drive company core values and gain credibility of team
• Responsible for daily operations focused on managing sales and customer service performance
• Owned marketing results with strategies to maintain current customer base while building new client… Show more
• Owned marketing results with strategies to maintain current customer base while building new client pool

Kearney, NE

• Recruited, hired, and trained staff in all positions to achieve a higher standard of sales and customer service
• Managed operations team of up to 60 staff members supporting diverse roles and responsibilities
• Mentored supervisors to develop skill sets for career advancement
• Addressed personnel issues as appropriate with performance plans
• Proactively audited and maintained health, safety and food quality standards above industry expectations
• Created a positive… Show more

Ft. Collins, CO

• Marketed and sold 80 blends of coffee, along with 700 additional products, covering a territory of approx. 150 miles
• Supported sales and service model for over 70 small businesses
• Focus on customer satisfaction to increase customer base and sell company brand
• Rebuilt, installed, and maintained all models of coffee equipment for customers
• Promoted additional services and products to restaurants, hotels, and other small businesses to increase revenue