Manager Business Intelligence
CurrentI provide a clear technical vision for enterprise data strategy in a $4B annual revenue organization. My execution planning incorporates multiple departments, developing quarterly and monthly roadmaps, and guiding teams with aligned expectations, effectively balancing short and long-term priorities against business needs.Established the BI department from a few unorganized, underutilized reports with only 80 users into a team of six, delivering 100 standardized dashboards and serving 1,000 daily users across the enterprise in less than two years.Led the development team in migrating data from an on-premise server to GCP, delivering a seamless transition of all reporting source data, ETLs, and architecture.Implementing a unified data model has enabled visibility into all collected data points for a comprehensive understanding of the patient narrative from first contact through treatment outcomes. This intentional design now drives complex analytics and new data products. Work directly with the COO and other C-level executives to design and develop reports facilitating performance monitoring and informed business decision-making. o Bonus structures and payments for over 1,000 employees. o 22% Increase in appointment utilization from modeled overbooking. o 15% Reduction in time to complete treatment plans. o Financial run-rate projections and other KPIs for 100+ offices. o Call center forecasts, agent performance dashboards, and ROI influence.I developed reusable, user-friendly semantic layers that empowered subject matter experts to create professional reports without coding, saving the company from additional hires. This approach transformed over 25 employees into junior developers. This initiative significantly enhanced data-driven decision-making and democratized data access across the organization.
